ServiceNow Developer

2 weeks ago

Manila, Philippines DXC Technology Full time

We are DXC. Job Description Responsibilities: Lead and support the design, configuration, and implementation of ServiceNow ITOM modules, including Discovery Service Mapping Event Management Customize and configure ServiceNow components using Flow Designer, Business Rules, Script Includes, and UI Policies Collaborate with stakeholders to gather technical requirements and align ITOM capabilities with business needs Integrate ServiceNow ITOM with CMDB, ITSM, and third-party monitoring tools Perform health checks, gap analyses, and optimizations of current ITOM implementations Assist in the creation of technical documentation, design artifacts, and test plans Troubleshoot and resolve ITOM-related issues Stay current with the latest ServiceNow platform updates, releases, and best practices Support presales and scoping efforts, if required Mandatory Skills Description: 10-12 years of IT experience, with at least 7 years of hands-on experience with ServiceNow, specifically in ITOM modules Strong technical expertise in Event Management and integrations Good understanding of ITIL/ITSM concepts and CMDB design Experience working in Agile environments Strong communication and problem-solving skills Ability to work independently and manage client interactions Nice-to-Have Skills Description: Preferred Certifications Preferred Skills Work on leading-edge ServiceNow ITOM projects Collaborate with global teams and enterprise clients Competitive salary and professional growth opportunities Supportive and innovation-driven culture Languages: What awaits you in DXC: Health Insurance (HMO) for you and dependents upon hiring Life Insurance coverage from day 1 of employment 15 - 20 Days’ Vacation and 15 Days Sick Leave Expanded maternity leave up to 120 days and Maternity Benefits Expanded paternity leave up to 30 days Non-Taxable Allowance (De-minimis) Company-sponsored trainings upskilling, and certification SMART First Working Arrangements Healthy and Encouraging Work Environment Recognition and Pay for Performance Culture Supplemental Pay (Standby/Shift) Retirement Program Employee Assistance Program We are DXC. #J-18808-Ljbffr

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