CSR - Mexican Spanish/Spanish native speakers -Taguig

4 weeks ago

Taguig, Philippines TASQ Staffing Solutions Full time

TASQ is looking for a native Mexican Spanish/Spanish CSR to join our team in a hybrid work setup to start ASAP. **Job Details:** **Location:** Hybrid (BGC, Taguig City, Philippines) **Type:** Full-time **Qualifications and Skills:** - Experience in BPO (Philippines or international) - Native speaker of Mexican Spanish/Spanish - Fluent in both Mexican Spanish/Spanish and English (spoken and written) - Residing in Metro Manila - Willing to work in shifts - Possess a valid passport, visa, and apostilled diploma or training certificate (with English translation) - An updated resume detailing work experience, with supporting documents or training certificates issued within the Philippines - Own a reliable internet connection with at least 50 Mbps download and upload speed **Main Responsibilities:** - Address customer questions and resolve issues via phone, email, and chat in both Spanish and English. - Uphold high standards of customer service by taking ownership of inquiries and following up diligently. - Work collaboratively with team members to enhance customer service processes and ensure superior client experiences. - Record and manage customer interactions accurately within our system. - Provide information on products and services, escalating complex matters to higher management when needed. - Support in training and mentoring new team members to ensure they understand the company's customer care protocols. - Identify opportunities to improve customer satisfaction and contribute to ongoing improvement initiatives.

  • Spanish/Mexican Spanish native speakers CSR

    21 hours ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱35,000 - ₱55,000 per year

    TASQ is seeking a native Mexican Spanish/Spanish CSR to join our team in a hybrid work setup.The initial pre-screening interview will be conducted via Microsoft Teams or phone, and an invitation will be sent accordingly.**Job Details:****Title:** Native Mexican Spanish/Spanish Customer Care Specialist**Location:** Hybrid (BGC, Taguig City,...

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    5 days ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱4,200,000 - ₱6,300,000 per year

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    7 days ago

    Taguig, Philippines TASQ Staffing Solutions Full time

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    4 weeks ago

    Taguig, Philippines TASQ Staffing Solutions Full time

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    7 days ago

    Taguig, Philippines TASQ Staffing Solutions Full time

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    4 weeks ago

    Taguig, Philippines TASQ Staffing Solutions Full time

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    4 weeks ago

    Taguig, Philippines TASQ Staffing Solutions Full time

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    5 days ago

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    5 days ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱1,500,000 - ₱3,000,000 per year

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    5 days ago

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