Call Center Agent One Day Hiring Process Cubao
4 days ago
Call Center Agent
Multiple postings for Call Center Agent are listed. Details may vary by location and account. See individual entries for specifics. This description consolidates accessible information from the postings below.
Common responsibilities across postings:
- Handle customer inquiries via calls, provide information and assistance, and resolve concerns.
- Assist customers with product/service information, troubleshooting, and account-related inquiries.
- Schedule appointments, de-escalate issues, and guide customers through processes or systems.
- Document interactions and follow up as needed to ensure customer satisfaction.
Common qualifications and requirements:
- High school diploma or equivalent (some listings accept SHS/HS; others prefer college).
- Strong communication skills in English; good listening and multitasking abilities.
- Ability to work onsite or remotely depending on the role; some postings require onsite in specific locations (e.g., Mandaluyong, Pasig, Bagumbayan, Bridgetowne).
- Open to candidates with varying levels of BPO experience (some postings require at least 6 months; others accept no experience).
- Ability to start ASAP or within a short timeframe.
- Knowledge of basic computer operation and internet navigation; familiarity with CRM tools is a plus in some postings.
Typical compensation and benefits (where stated):
- Salary offers ranging from approximately 15,000 to 26,000 PHP per month, with potential incentives and night differentials where noted.
- Paid training from day one; health and life insurance options; HMO; paid leaves; and career growth opportunities in some postings.
Additional notes:
- Some postings indicate virtual application processes or on-site requirements; check individual listing for specifics.
- Some postings indicate regional restrictions with notes such as “This advertiser has chosen not to accept applicants from your region.”
Interested applicants should apply through the provided channels in each listing and reference the source where indicated.
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