Support Specialist: SaaS Helpdesk for Growing Practices
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Moxie is hiring a Support Specialist to transform how we handle customer inquiries across general, billing, and technical questions. You’ll join a rapidly growing, remote-first team serving 700+ practices worldwide, shaping triage standards and escalation paths as the company scales.
You will learn the product deeply, deliver answers without unnecessary handoffs, and collaborate with Engineering, Marketing, and Account Management to improve support quality and speed.