Fresh Graduate

3 months ago

Pasong Tamo Makati, Philippines Sapient Global Philippines Full time
One-day hiring process Earn up to 25k monthly We are mass hiring for Call Center Agents as prior in our Metro sites

Position Overview:
This position involves managing customer inquiries, resolving issues, providing product/service information, and maintaining customer satisfaction.

Job Responsibilities:

* Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
* Process customer requests for account changes, upgrades, downgrades, cancellations, and refunds.
* Stay informed about product updates, new features, and promotions to effectively communicate these to customers.
* Adhere to all company policies and procedures, including call handling guidelines, privacy policies, and quality standards.

WHAT CAN WE OFFER?

• Competitive Salary: Up to 25k Pay
• Opportunity for rapid career growth for Top Performers
• HMO with 2 free beneficiaries on Day One
• Shift Schedule (Day shift/Mid shift/Night shift)
• Pioneer, Non-voice, and Easy Accounts Available
• Free Coffee and Biscuits in the office
• Retirement/Life Insurance for Qualified Staff
• Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

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