QA Analyst

Quality Analyst (QA) Position: Quality Analyst (QA)Number of hours: 40 Hrs/weekSchedule: TBD Location: Manila, National Capital Region, Philippines Responsibilities Monitor and evaluate customer interactions (calls, emails, chats) to ensure compliance with quality standards and company policies. Conduct regular quality audits and provide detailed reports on...

Join to apply for the QA Analyst role at Thumbtack Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent...

Position: Quality Analyst (QA) Number of hours: 40 Hrs/week Schedule: TBD Job Summary We are looking for a detail-oriented Quality Analyst (QA) to monitor and evaluate customer interactions, ensuring high service quality in our BPO environment. The ideal candidate will assess agent performance, provide feedback, and contribute to process improvements to...

Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements....

We are looking for a detail-oriented QA Engineer with experience testing ServiceNow applications and integrations. The ideal candidate will be responsible for ensuring the quality, reliability, and performance of ServiceNow modules through manual and automated testing.TasksDesign, develop, and execute test cases for ServiceNow modules, workflows, and custom...

Position Title: QA Analyst Manual/Automation (Mid-Senior Level) Location: Ortigas/Makati/Greenhills Work Setup: Full RTO, regular shift Job Description: Analyzes and reports overall test status and results. Conduct defects management Develop a draft and execution of test plans Defines & implements quality process improvements focused on defect prevention....

Automation QA Engineer Location: within Metro Manila (Makati/ Ortigas/ Alabang) About the Role We are looking for an experienced Automation QA Engineer who will be responsible for designing, developing, and executing automated test scripts to ensure product quality and reliability. The ideal candidate has hands‑on experience with test automation tools such...

The Quality Assurance Specialist is responsible for ensuring that products and services meet established quality standards, regulatory requirements, and customer expectations. The role involves reviewing processes, performing audits, identifying areas for improvement, and supporting continuous quality improvement initiatives. Requirements Must be College...

Join to apply for the Manager II, QA role at Thumbtack . Get AI-powered advice on this job and more exclusive features. Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in...

About the Role We’re seeking a Quality Assurance Specialist to design engaging learning programs, coach our support teams, and ensure that every player receives top-quality service. You’ll create training modules, conduct onboarding and refresher sessions, monitor quality scores, and help raise the bar for support excellence. If you love teaching,...