Global Corporate Operations Project Lead/Manager

3 weeks ago

Philippines Willis Towers Watson Full time

Overview

Global Corporate Operations brings together HR and Finance operations under a global centralized team with a common focus on delivering a simplified, digitally enabled, world class transformational experience to our business partners with the highest integrity and quality.

Major Accountabilities

  1. The role manages key projects within the Global Corporate Operation (GCO) team.
  2. The role supports GCO in service delivery strategy and execution across all supported locations and client groups.
  3. To identify trends and process gaps and drive a culture of improvement.
  4. To manage issues and process complexities through partnership with various stakeholders
  5. Support measurement mechanisms and reporting according to the need of the business
  6. Drive focus areas around client orientation and Customer satisfaction

Knowledge/Skills/Behaviors Required

  • 4-5 years of overall experience and relevant exposure to HR and Finance Services, project management, Six Sigma and Data Analytics
  • Knowledgeable in ServiceNow and Microsoft applications
  • Strong Project Management skills. Able to logically prioritize tasks and work schedules in advance.
  • Strong communication, analytical, and presentation skills
  • Ability to form relationships with Business Partners and convey a high level of integrity and credibility
  • Combined analytical and influencing skills with comfort and flexibility working with different organization levels
  • Customer service orientation with ability to manage and support clients in sensitive situations
  • Ensures processes and control are aligned to established procedure (SOP's), protocols
  • High energy level and passion with the ability to work effectively and thrive in a fast-paced, team-oriented dynamic environment and maintain confidentiality at all times
  • Flexible to working in different shifts to provide global support
  • Will follow UK working hours

WTW is an Equal Opportunity Employer

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