Customer Care Representative

4 weeks ago


Cagayan de Oro City, Philippines TORCH SOLUTIONS Full time
Duties:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services

Qualifications:
• Applicant is a HS graduate (old curriculum)/SHS graduate (new curriculum)
• Must have good English communication skills
• Willing to work on shifting schedule and extended working hours
• Willing to work onsite if needed
• Can start immediately

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