Sales Associate
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About the role
La Sedia Furniture-Interiors is seeking a Sales Associate to join our retail team on a full-time basis . Based in Eastwood Mall, Quezon City, Metro Manila , this role is fundamental to delivering exceptional customer service and driving sales performance across our retail operations. As a Sales Associate, you will be the face of our brand, engaging with customers, promoting our products, and contributing directly to the commercial success of our store. This position offers the opportunity to build a rewarding career in retail whilst developing valuable skills in customer relations, product knowledge and sales techniques.
Key responsibilities
Providing outstanding customer service by greeting, assisting and attending to customer enquiries in a friendly and professional manner
Demonstrating comprehensive product knowledge and actively promoting merchandise to customers to meet their needs and preferences
Processing customer transactions accurately and efficiently using point-of-sale systems, handling cash and card payments with integrity
Maintaining visual merchandising standards by arranging and displaying products attractively throughout the store in accordance with company guidelines
Restocking display and storage areas, ensuring adequate inventory levels and product availability at all times
Assisting in achieving and exceeding individual and team sales targets through proactive engagement and upselling techniques
Responding to customer complaints professionally and escalating issues appropriately to management when necessary
What we're looking for
High school diploma, General Certificate of Secondary Education (GCSE) or equivalent qualification
Previous retail or customer service experience, preferably in a fast-paced retail environment
Strong interpersonal and communication skills with the ability to engage customers confidently and professionally
Mathematical competency to process transactions accurately and handle cash responsibly
Physical ability to stand for extended periods, lift and carry merchandise, and work in a dynamic retail setting
Reliability and punctuality with demonstrated commitment to meeting agreed working hours and schedules
Flexibility to work varied shifts, including evenings, weekends and public holidays as required by business needs
Positive attitude, enthusiasm and a genuine desire to provide excellent customer service
Basic proficiency with retail systems and technology; willingness to learn new systems quickly
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