Cybersecurity Analyst

Get AI-powered advice on this job and more exclusive features. About Us As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to deliver bespoke solutions designed to exceed business needs, overcome challenges, and free them to focus on what sets them apart. Trusted by industry leaders because of our customer focus and agile approaches to solving key challenges, we commit to delivering the best service management experience possible. Many clients have partnered with us for more than a decade, relying on our reliable, scalable, and cost‑effective solutions to stay ahead. Essential Duties Monitor and Respond: Oversee security alerts and incidents using Microsoft Sentinel on a 24/7 rotating shift. Incident Escalation: Identify and upscale confirmed security threats. Service Delivery: Ensure services meet SLAs and quality standards. Continuous Improvement: Contribute to SOC improvement initiatives. Communication: Maintain clear communication with customers, team, and management. Cybersecurity Advice: Provide expert cybersecurity guidance to clients. Vulnerability & Ticket Management: Manage vulnerabilities and tickets using Tenable and Microsoft solutions. Operational Oversight: Provide monthly reports on incidents, advisories, and vulnerabilities. ITIL Practices: Follow ITIL guidelines for service requests, incidents, and change management. Incident Response: Participate in client CSIRT activities. Tabletop Exercises: Conduct exercises for security incident preparedness. Audit Assistance: Support clients with internal and external audit assessments. Customer Support: Address inquiries and manage escalations. Qualifications Individuals with 3+ years of experience in a security operations centre, including but not limited to: Advanced Network Security: In‑depth understanding of network protocols, architecture, and security measures. Experience with analyzing traffic from firewalls, VPNs, IDS/IPS, and other network security tools. Incident Response and Management: Proficiency in leading and managing the entire incident response lifecycle, including detection, analysis, containment, eradication, and recovery. Experience with incident response frameworks like NIST and SANS. Threat Intelligence and Hunting: Advanced skills in threat intelligence gathering, analysis, and application. Ability to conduct proactive threat hunting to identify and mitigate potential threats before they cause harm. Log Analysis and SIEM: Expertise in analyzing logs from various sources and using SIEM tools to detect and investigate complex security incidents. Ability to create and fine‑tune SIEM rules and alerts. Vulnerability Management and Penetration Testing: Strong knowledge of vulnerability assessment tools and techniques. Experience in conducting and managing penetration tests to identify and address security weaknesses. Escalations: Experience with managing escalations from L1 and L2 analysts. If this sounds like you, we’d love you to apply We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work‑life balance can improve your motivation, performance, and productivity. As an equal opportunity employer, all applicants will be considered. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application. Looking to join this diverse team? Apply online now. Successful applicants will be notified of next steps. #J-18808-Ljbffr