Healthcare Customer Service Representative

4 weeks ago


Pasig, Philippines V-Call Center Link Inc. Full time

Healthcare Customer Service Representative

V-Call Center Link Inc.

On-site - Pasig • 1-3 Yrs Exp • Bachelor • Full-time

Job Description
  • Respond to inbound and outbound calls, emails, and chats from patients, members, or providers.
  • Provide accurate information about healthcare plans, coverage, claims, billing, authorizations, and medical services.
  • Handle escalations and resolve customer concerns with empathy, accuracy, and professionalism.
Qualifications
  • College graduate
  • With 1 year of healthcare experience (voice)
  • Good communication skills; able to meet B2-C1 versant score
  • Amenable to work night shift and on-site
Additional Information

English Language Customer Service Problem Solving

VCC Link Inc. • Digital Marketing V-Call Center Link Inc.

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