Vietnamese Bilingual

2 weeks ago

Taguig, Philippines TASQ Staffing Solutions Full time

About the job Vietnamese Bilingual - Customer Support Representative (Taguig) | Onsite Work Setup: Onsite (Taguig) Shift: Shifting Schedule Start Date: Nov-11 Qualifications: Proficiency in Vietnamese and English in listening, reading, writing, and speaking (B2-level or higher) Minimum 2 years in College Preferably with at least 1-year BPO experience/CSR Background No BPO experience are welcome to apply Applicants must be Filipino citizens, permanent visa holders, or at least with a valid work visa. Why Apply? Benefits: HMO from Day 1, plus HMO Coverage for your dependents Paid Leaves Training and learning development programs Career advancement opportunities Note: The following qualifications seem to be for a different job and are not relevant to this position: Proficient in Spanish and English, Open to Highschool Graduates, and related points. These have been removed for clarity. As a Customer Service Representative, you will: Assist customers with their concerns, understanding their problems and providing solutions through calls, chats, and/or emails. Service the needs and concerns of customers Adhere to processes and policies implemented by the company and the client Identify customers' needs, clarify information, and provide the correct solutions Build rapport and engage customers by going the extra mile Ensure proper documentation and manage productivity Understand set targets and take the necessary steps to ensure that they are met. #J-18808-Ljbffr

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