Operations Software Engineer

Overview

Operations Software Engineer - Operations at Signant Health creates, enhances, and maintains business applications, configures custom code to support the company’s business needs, and marshals those configurations through a standard SDLC progression. The engineer is accountable for project deliverables in line with quality targets and SLAs while adhering to best practices, Good Clinical Practice (GCP), the company’s processes, and global industry regulations. The ideal candidate possesses basic product knowledge and basic knowledge of user applications.

Key Accountabilities

• Application Development / Study Configuration – Works with Global Project Management and the Solution team to understand business requirements for assigned tasks; develops and maintains application components (under supervision); supports Global Technical Delivery in meeting business objectives outlined in Goals and Objectives; collaborates with the Delivery Manager/Lead to keep the project on time; coordinates with the Software Engineer team to understand design patterns, standards, customizations, and resource capacity planning; adheres to coding standards; creates robust, well-documented code; designs, creates, and modifies database objects as required; completes unit testing, creates documentation, and executes peer reviews as required; adheres to source control, versioning best practices, and operational process requirements when executing study configuration tasks; regularly communicates status updates of assigned tasks to internal and external stakeholders; requests requirements and design clarifications when necessary; willingly adopts and supports iterative process improvements.
• Site Support Responsibilities (Rater Station Only) – Adheres to source control, versioning best practices, and operational process requirements; performs general Site Support in support of study configurations in the field as required; diagnoses and resolves defects as part of general site support; prepares/confirms all required change control documentation, including updates to design and other technical documents; deploys resolutions to testing and production environments as required.
• Quality System Responsibilities – Performs all work following documented SOPs, Working Instructions; adheres to Good Clinical Practices (GCP), 21 CFR Part 11, and other regulatory requirements as required.

Knowledge, Skills & Attributes Essential

• 2 – 3 years of experience professionally developing software.
• Detailed knowledge of software development process and practices.
• Programming experience in any language.
• Knowledgeable about application development, configuration, and support areas.
• Ability to work independently and resourcefully toward quality and high-performance solutions.
• Problem-solving skills and good decision making to escalate when necessary.
• Ability to provide concise and accurate feedback to the client and the teams about progress and outcomes.
• Ability to work in a team environment providing backup support to team members.
• Ability to establish and maintain effective work relationships with co-workers within and across functional areas.
• Strong analytical skills with an ability to comprehend business requirements.

Specific to Products of IRT and Rater Station

• Microsoft SQL Server Management Studio and Server Reporting Services and T-SQL
• Microsoft Visual Studio IDE ASP.NET MVC, C# w/LINQ
• Web code and data standards for HTML, JavaScript, XML, JSON, REST

Desirable

• Agile Scrum methodologies.
• Atlassian Suite tools, such as Bit Bucket/Confluence/JIRA/X-ray/Jira Service Manager.
• Source Control Software, such as Team Foundation Server, Bit Bucket, or other Git-based source control.
• Microsoft SQL Server Integration Services.
• Microsoft SQL Server Reporting Services.
• Microsoft Azure, Cosmos DB, Kubernetes.
• REST APIs.
• Leading software design and development efforts on assigned projects.
• Experience estimating project time needed for quoting development and support tasks.
• Experience, capability, and willingness to share knowledge openly with others, including lessons learned.
• Willingness to work flexible hours.
• Familiarity with GCP and 21 CFR Part 11.
• Familiarity with defect tracking software.

Benefits

• Medical Insurance, Group Accidental Coverage/Insurance, Group Term Life Insurance
• Company Paid Subscription to Calm – The #1 app for mental fitness
• Employee Referral Program – Bring the Best to Signant Health and earn a reward
• Wellness Program – Participate in challenges and earn points for rewards
• Proof – Signant’s Employee Recognition Program where you can accumulate points to redeem exciting merchandise, gift cards, tickets, and more
• Burn Along – Digital fitness and wellness platform

How to apply

Does this sound like something you’d like to explore? Then we’d love to hear from you To apply, please submit your CV and a cover letter letting us know why you think you’d be perfect for this role. We will begin reviewing submissions during the application period and will fill the vacancy as soon as a suitable candidate is identified.

Please note that Signant does not accept unsolicited resumes from Third Party vendors.

At Signant Health, accepting difference isn’t enough—we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients and our community. Signant Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

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