IT Manager, Applications

.****About TaskUs:**** TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.****What We Offer:***** Develop project change strategies and plans, including stakeholder assessment, communications, leadership alignment, organization transition, change readiness, capability transfer, and end-user training.* Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.* Support the design, development, delivery and management of communications.* Conduct impact analysis, assess change readiness and identify key stakeholders.* Provide input, document requirements and support the design and delivery of training programs.* Review, record, categorize and prioritize requests for change according to business objectives.* Conduct post implementation reviews after the implementation of changes.* Maintain all change documentation (policies, procedures, templates, etc.).* Identify, analyze and prepare risk mitigation tactics.* Identify and manage anticipated resistance.* Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan.* Support and engage senior leaders.* Evaluate and ensure user readiness.* Track and report issues.* Define and measure success metrics and monitor change progress.* 5+ years of experience in organizational change management program design and implementation; or 5+ years of experience in project management and resource management.* Bachelor’s or higher degree from an accredited college or business administration or related study, plus five (5) years of progressively responsible professional experience. Work experience in the IT field may be substituted year for year for the education requirement.* Knowledge of Change Management practices and technologies.* Knowledge of project management approaches, tools and phases of the project lifecycle.* Knowledge of development methodologies across various technologies.* Skill in establishing plans and setting objectives and goals that support an overall business strategy.* Skill in managing multiple priorities, prioritize tasks and work independently.* Skill in identifying problems, evaluating alternatives, and implementing solutions.* Skill in working collaboratively and cooperatively with diverse groups.* Ability to adapt to a dynamic culture.* Ability to deliver work within defined schedules, cost and quality.* Ability to coordinate multiple assignments, set priorities, and meet deadlines.* Ability to communicate with a high level of effectiveness both verbally and in written formats.* Ability to adapt and learn quickly.* Ability to lead, provide direction and articulate messages to a variety of audiences.* Ability to lead the creation of best practices and procedures.* Ability to collaborate and work effectively within all levels in a large organization.* Excellent active listening skills.* Ability to establish and maintain strong relationships.* Ability to influence others and move toward a common vision or goal.* Flexible and adaptable; able to work in ambiguous situations.* Resilient and tenacious with a propensity to persevere.* Forward looking with a holistic approach.* Organized with a natural inclination for planning strategy and tactics.* Problem solving and root cause identification skills.* Acute business acumen and understanding of organizational issues and challenges.* Can start ASAP or within 30 days.to learn more about our #RidiculouslyGood Culture & life at TaskUs.At TaskUs, we put our frontline first, period. We have state-of-the-art workspaces, top-notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth. Join Us Let's change the way the world works.TaskUs is looking for ridiculously good talent, and we are excited that you are considering TaskUs for your next career step. In doing so, we take your security and safety very seriously to ensure as part of the hiring process. Here are a few things that are important to know about our company and recruiting process:* You will never be asked for payment information or banking information during the application or interview process.* We WILL NOT ask you for your national ID number (Social Security or Government ID) or date of birth when applying for a position with us* Please be aware that scammers may try to take advantage of you by impersonating TaskUs or TaskUs employees in order to access money or personal information and offer false employment opportunities in our name.We have identified several clues to watch out for to help you identify and avoid recruiting scams:* TaskUs will never ask for financial information of any kind or for payment of money during the job application process.We do not require any financial, credit card or bank account information and/or any payment of any kind in order to be considered for employment. If you are asked to pay for things like equipment fees, travel fees, or some other deposit or application-processing fee, even if claimed you will be reimbursed, this is not Us. It is a scam.* TaskUs does not require personal information including Social Security Number, National ID, Government ID or date of birth as part of the application process. We may ask for basic contact information such as your email address, phone number, and/or home address to ensure we can contact you.* If you were contacted by a third-party organization claiming to represent TaskUs or hiring on behalf of TaskUs, or if you were contacted in a chat room such as Google Hangouts, Freelancer.com or Telegram app, you should be careful in sharing any information. TaskUs official chat room is located on our Careers website (). This is the only chat room where you will find our recruiters.#J-18808-Ljbffr