Incident Response

3 days ago

makati, metro manila, Philippines Maxicare Full-time

Maxicare is seeking an IT Service Management/ Governance professional to assist in incident management and logging, ensuring timely resolution and SLA compliance. Fresh graduates or those with up to 1 year in ITSM will contribute to handling incidents with tools like ServiceNow and IT ticketing systems.

A Bachelor’s degree in IT/engineering is required, with strong analytical and collaboration skills. The role emphasizes logging, reporting, and continual process improvement within the incident