Quality Specialist

3 weeks ago


Taguig, Philippines VCC Link, Inc. Full time
Minimum 1-2 years of relevant experience (i.e L1 helpdesk / tech support process) including at least one year as a quality auditor.
Willingness to work in rotational shifts.
Exposure in Microsoft 365 products is a must.

Language Requirement

Fluent in spoken and written English. Able to converse and provide technical support in English through various channels Calls, Emails & Live Chat

Working knowledge of Word, Excel and PPT to complete reporting and documentation efficiently and effectively
Ability to work closely with the quality team to ensure consistency
Ability to understand and use basic analytical methods to identify problems for simple client scenarios and to recommend solutions
Ability to translate business requirements into training requirements

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