Logistics Systems Planner

4 weeks ago


Pasig, National Capital Region, Philippines WHR Global Consulting Full time
Planner, Transportation Management Services

Pasig City, Pasig, Philippines (Hybrid)

JOB DESCRIPTION

The Planner is responsible for day-to-day operational and data integrity, logistics support functions, as well as more strategic initiatives such as the development and implementation of new procedures, programs, and business opportunities to forge stronger business relationships between the company and our customers and suppliers

RESPONSIBILITIES

Management/Leadership

Employee satisfaction; interact professionally with teammates & other departments

Lead EDI initiatives to increase productivity, accuracy, completeness and timeliness of data

Work with Operations to document Logistics Procedures and prepare business requirements documents, test plans, training materials, start-up manuals and assist with training.

Operations

Process improvement; suggest & implement improvements with data, documentation

Ownership of TMS operational, process, rate and systems issues, identify trends and root causes and, in concert with operations, put in place corrective action plans

System testing and certification; validate that system enhancements meet requirements; facilitate/perform user acceptance testing; write test plans for new implementations and enhancements.

Customer Service

Customer satisfaction: insuring data properly updated and maintained in TMS

Assist with Data Integrity with the company trading partners (i.e. customers, carriers, etc.) -Accountability and implementation efforts for new procedures implemented for new accounts.

QUALIFICATIONS

Must have completed a Bachelor's degree in Computer Science, Information Technology or related field

Excellent written and oral English communication skills 

Proven effective listening skills 

Demonstrated ability to work in a global team and matrixed environment 

Strong Microsoft office tools experience 

Ability to thrive in a fast-paced environment and have a positive attitude 

Ability to manage and prioritize multiple tasks 

Background experience working in a supply chain and logistics environment and/or shared services/captive business set-up is preferred

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