Inside Sales Representative
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• Conduct outbound calls and follow-up communications to generate new business accounts.
• Manage assigned leads and move prospective clients through the sales pipeline.
• Collect and accurately document client details and requirements needed to create job orders.
• Keep CRM records organized, accurate, and updated.
• Monitor sales activities, results, and follow-up actions
• Maintain clear and professional communication with US-based clients.
• Address basic client concerns and negotiate within established guidelines and parameters.
Qualifications
• High school graduate, bachelor’s degree preferred.
• At least 2 years of contact center (B2B/SaaS) experience, with a strong record of
meeting KPIs.
• Clear and confident English communication skills with a neutral accent.
• Experience in creating documents, manuals, or related materials.
• Proven ability to lead and manage live call conversations.
• Strong negotiation, conflict resolution, and objection-handling skills.
• Experience using CRM platforms such as Salesforce, HubSpot, or similar.
• Comfortable handling high call volumes and short B2B outbound calling cycles.
• Adaptable and able to thrive in a fast-paced startup environment.
Work Set-up
• Monday – Friday | Night Shift (DST Dependent)
Benefits
• Transportation Allowance
• Rice Allowance
• Sales Incentives
• Leave Conversion Benefit
• Performance Reviews
• Government Mandated Benefits
• HMO + 2 Dependents (Effective Day 1)
• 10% Night Differential
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