Service Desk Team Lead

The Service Desk Lead is responsible for leading the IT Service Desk team and ensuring the timely and efficient handling of customer-reported incidents and service requests. This role ensures SLA adherence, provides escalation support, and delivers consistent client communication to maintain high service satisfaction. The Service Desk Lead manages day-to-day...

Company DescriptionIndra is one of the leading global defense, aerospace, and technology companies, recognized as a world leader in digital transformation and information technologies in Spain and Latin America through its subsidiary, Minsait. Indra's business model is built on a comprehensive range of proprietary products and innovative approaches, making...

Overview Makati, National Capital Region; Taguig; Cainta, Rizal; Las Piñas; and other locations in the National Capital Region are listed with IT Service Desk and related roles. The postings describe temporary IT service desk/desk lead opportunities with varying locations and standard benefits. All postings note posted today and include basic role...

Work Set-Up: 100% onsite in McKinley Hill, Taguig City, Philippines | Graveyard Shift or Shifting Schedule About This Role As a Service Desk Team Leader, you manage a team of Service Desk Analysts, and you are responsible for overseeing the day-to-day effectiveness of service provision and ensuring that targets are met. You also supervise the activities of...

Overview Explore numerous service desk job opportunities. Service desk roles are essential for providing technical support and customer service across various industries. These positions involve troubleshooting technical issues, managing user inquiries, and maintaining IT systems. Service desk professionals act as the first point of contact for resolving...

Location Taguig, National Capital Region, Philippines Job Type Full-time Seniority Level Mid‑Senior level Job Function Information Technology Industries IT Services and IT Consulting Role Service Desk Lead – L2 Responsibilities Support service desk agents in prompt delivery of customer service. Advise and collaborate with agents on current issues and...

Makati, National Capital Region Strategic Networks Inc Job Description Responsibilities Developing and training the technical team members to ensure the ability to deliver the service on the infrastructure of the clients. Identify the resource required to maintain the level of service required. Hands-on technical depth enables direct oversight,...

IT Service Desk Engineer – Muntinlupa Posted 1 day ago Job Description As Service Desk Engineer, you will act as the first point of contact for customers to report issues and faults relating to our product for support and services. The primary objective is first time resolution by troubleshooting, diagnosing, and resolving problems at the first point of...

Job postings for Service Desk roles in Mandaluyong, Makati, and Alabang area with various duties across IT service desk, ticketing, and user support. Below are refined responsibilities and requirements drawn from the provided descriptions, organized for clarity while preserving original content where applicable. Service Desk – Mandaluyong Posted 1 day ago...

About Us is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where...