Trust Business Analyst

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Overview

Matching the BEST TALENTS in Asia Pacific to the right opportunities is my passion. At Capgemini, you can craft your career, receive support and inspiration from a worldwide community of colleagues, and explore new possibilities. Join us and help the world’s leading organizations unlock the value of technology and build a more balanced, more inclusive world.

We are looking for a detail-oriented and strategic Trust Business Analyst to support our growing wealth management operations in the Philippines. This role is essential in optimizing trust and fiduciary services, ensuring regulatory compliance, and enhancing client experience for high-net-worth individuals and institutional clients. The successful candidate will work closely with cross-functional teams to analyze business processes, implement system improvements, and support product development tailored to the Philippine market.

Your Role

• Analyze and document trust-related business processes including client onboarding, portfolio management, compliance, and reporting
• Collaborate with Relationship Managers, Operations, Legal, and IT teams to gather requirements and translate them into actionable solutions
• Support the development and enhancement of trust products and services aligned with Bangko Sentral ng Pilipinas (BSP) regulations and market trends
• Conduct gap analyses to identify areas for operational efficiency, risk mitigation, and digital transformation
• Assist in the implementation and optimization of trust accounting systems and client portals
• Prepare business cases, functional specifications, and user stories for system upgrades and new initiatives
• Lead or support User Acceptance Testing (UAT), training sessions, and change management activities
• Monitor key performance indicators (KPIs) and generate insights to improve service delivery and client satisfaction

Your Profile

• Bachelor’s degree in Finance, Business Administration, Economics, or related field
• 3+ years of experience in business analysis within wealth management, trust operations, or financial services in the Philippines
• Strong understanding of trust structures, fiduciary duties, and BSP regulatory requirements
• Proficiency in business analysis tools (e.g., JIRA, Visio, Confluence) and data visualization platforms (e.g., Power BI, Tableau)
• Excellent communication and stakeholder engagement skills
• Experience with trust accounting systems (e.g., TrustPlus, Fintrust, or similar) is an advantage
• Experience in Avaloq is an advantage
• Ability to work independently and collaboratively in a fast-paced, client-focused environment

What you’ll like about working here?

• We promote Diversity & Inclusion as we believe diversity of thought fuels excellence and innovation.
• In Capgemini, we enable people to be the architects of their career growth. We equip people in augmenting their potential by providing wide array of career growth programs that empower them to get the future they want.
• Capgemini cultivates impactful experiences for its people that would aid in bringing out the best in them for them, for the company, and for their clients.
• We are looking forward in meeting you

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology
• Industries

Locations: Makati, Taguig, Mandaluyong, Pasay, Manila, Quezon City, Philippines.

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