Senior Deduction Excellence Lead, Hybrid

1 day ago

makati, metro manila, Philippines Henkel Full-time

Henkel Philippines in Makati is seeking a Senior Customer Excellence Deductions Specialist to lead complex deductions and chargebacks end-to-end. You will partner with Sales, Brokers, local teams and Finance OTC to ensure accurate resolution, governance, and audit-ready documentation.

The role combines operational mastery with stakeholder leadership, driving data-informed improvements that cut cycle time and recurrence while upholding SLAs and quality standards.