Cloud Tools Engineer

• Location: RELX, Quezon City, National Capital Region, Philippines
• Seniority level: Entry level
• Employment type: Full-time
• Job function: Engineering and Information Technology
• Industries: Technology, Information and Media

The role will be responsible in designing and building Azure DevOps pipelines and automated DevOps processes to empower our product development teams to rapidly deliver applications to our customers. The role is also expected to drive execution and delivery of projects through the use of Agile methodologies.

• Tooling Management: Manage and maintain the complete DevOps toolchain hosted on AWS, including Jenkins, Artifactory, SonarQube, Prisma Cloud, and Azure DevOps.
• Infrastructure as Code (IaC): Develop, maintain, and enhance infrastructure automation using tools like Terraform and CloudFormation.
• Security and Compliance: Implement security best practices, maintain compliance with industry standards, and perform regular security assessments of the tooling infrastructure.
• Performance Optimization: Continuously monitor and optimize the performance of the tooling to ensure efficient software delivery.
• Integration and Scaling: Integrate tools with other systems, such as source control, containerization, and monitoring tools. Ensure the infrastructure can scale to meet growing demand.
• Documentation: Maintain comprehensive documentation for the tooling infrastructure, configuration, and procedures.
• Troubleshooting and Support: Address and resolve issues related to the tools in a timely manner, providing support to development and operations teams.
• Team Collaboration: Collaborate with DevOps, development, and IT teams to improve processes and practices
• Facilitate Agile ceremonies (daily stand-ups, sprint planning, retrospectives, etc.) for multiple teams.
• Partner with DevOps, Observability, and Cloud Infrastructure teams to plan and track deliverables, ensuring alignment with business priorities.
• Remove blockers, drive continuous improvement, and promote a culture of Agile best practices.
• Maintain and enhance project roadmaps, backlogs, and sprint boards using tools like Jira, Confluence, or similar platforms.
• Collaborate with engineering, security, and business teams to define project scope, milestones, and success criteria.
• Drive cross-functional communication and ensure transparency on project status, risks, and dependencies.
• Optimize team velocity by proactively identifying inefficiencies and implementing best practices.
• Champion DevOps and SRE principles, helping teams enhance automation, monitoring, and cloud infrastructure reliability.
• Track key performance

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience in managing DevOps tooling, particularly Jenkins, Artifactory, SonarQube, Prisma Cloud, and Azure AD.
• AWS certification or equivalent experience in cloud infrastructure management.
• Proficiency in Infrastructure as Code (IaC) using tools like Terraform or CloudFormation.
• Strong knowledge of security best practices and experience in maintaining secure tooling environments.
• Solid experience with scripting languages like Bash, Python, or PowerShell.
• Familiarity with containerization technologies (e.g., Docker, Kubernetes).
• Excellent problem-solving and troubleshooting skills.
• Strong communication and collaboration skills for working with cross-functional teams.
• DevOps and Agile methodologies understanding.
• Familiarity with source control systems (e.g., Git, Bitbucket) and build tools.
• Strong understanding of Agile methodologies (Scrum, Kanban, SAFe, etc.) and hands-on experience in scaling Agile practices.
• Proficiency in tools like Jira, Confluence, Azure DevOps, or similar project management tools.
• Strong leadership and facilitation skills with the ability to influence without authority.
• Excellent communication skills to interact with technical and non-technical stakeholders.
• Ability to manage multiple projects in a fast-paced, evolving environment.

• Relevant certifications (e.g., AWS Certified DevOps Engineer, Jenkins Certified Engineer).
• Experience with other DevOps tools like GitLab CI/CD, CircleCI, or Travis CI.
• Knowledge of continuous testing and continuous deployment best practices.
• Certification in CSM, PMI-ACP, SAFe, or equivalent Agile frameworks is a plus.