Engineering Ops Lead

4 days ago

pasig, metro manila, Philippines Support Shepherd Full-time

Support Shepherd seeks an Operations Manager for the Philippines to lead a growing engineering processing team remotely. You will drive daily output, monitor KPIs, and hold staff accountable while scaling operations with rigorous data discipline.

You will build systems, dashboards, and reporting structures to support 50x growth while preserving quality and speed. The role demands direct, results-focused leadership and clear communication with US leadership.