Accounts Payable Manager

foodpanda Taguig, National Capital Region, Philippines

We are looking for a Manager, AP Service Delivery (EU) to join our growing business at foodpanda. The role supports accounts payable service delivery for the EU region and leads a team to ensure timely, accurate, and compliant invoice processing and related activities.

• Lead and mentor a team of accounts payable associates and specialists, providing guidance and support to ensure productivity and accuracy in invoice processing and record keeping
• Set clear performance expectations and provide regular feedback
• Ensure compliance with company policies, accounting standards, and legal requirements
• Stay updated on changes in regulations and implement necessary adjustments
• Identify opportunities for process improvement and efficiency
• Propose and implement best practices to enhance departmental operation
• Establish and maintain strong relationships with stakeholders
• Serve as the point of contact for issues within the function
• Support internal and external audits
• Identify areas for improvement in service quality and efficiency, provide inputs that will drive process-related investment decisions and implementation
• Identify and mitigate risks that could impact service delivery, develop contingency plans
• Generate regular reports and maintain accurate records of service delivery activities and performance metrics
• Present performance results to relevant stakeholders in governance forums (e.g., Monthly, Quarterly Business Review)
• Allocate and manage resources, ensuring the team is adequately trained and resourced
• Ad hoc tasks assigned from time to time by vendors

• 5+ years of relevant accounting and AP experience, with a degree in Accounting, Business Administration, or Finance
• Willing to work mid-shift (2:00 PM – 11:00 PM)
• Proven experience in service delivery or a related field, with a track record of success in managing teams and meeting SLAs
• Direct experience within a multi-national environment with a complex regional/country environment
• Process-oriented with an understanding of both financial and operational controls
• Strong analytical skills and ability to foresee upstream and downstream impacts
• Strong leadership and communication skills
• Excellent problem-solving and analytical abilities
• Hands-on experience with ERP systems such as SAP Hana and other invoicing/ticketing systems is an added advantage but not required
• Strong communication skills with the ability to bridge language barriers and collaborate with a diverse group
• Comfortable working in a fast-paced environment with tight deadlines
• Proficiency in English for effective communication with overseas stakeholders and vendors

• A dynamic and challenging work environment
• A company committed to developing you personally and professionally
• A great working atmosphere with regular company and team events
• A vibrant and international team committed to diversity and inclusion
• Responsibility from day one in a fast-growing global company
• Other benefits include free food, health and dental insurance, and learning and development opportunities

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, operating in 70+ markets. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Headquartered in Berlin, Germany, Delivery Hero is listed on the Frankfurt Stock Exchange and part of the MDAX stock index.

• Seniority level : Mid-Senior level
• Employment type : Full-time
• Job function : Accounting/Auditing and Finance
• Industries : Mobile Food Services, Retail, and Internet Marketplace Platforms

Location: Manila, National Capital Region, Philippines. This listing may show multiple locations and postings; please refer to the official job posting for current open roles.