MSP Level 2 Tech Support — Microsoft 365 Expert

Sharesource is hiring a Level 2 Technical Support Engineer to join the Modern Workplace team. You’ll own customer environments, handle escalations, and improve Microsoft 365 services across endpoint, identity, security, and cloud services. The role requires at least 4 years in a service desk or MSP, strong Microsoft 365 knowledge, and excellent...

About the client Our client is a managed IT services provider delivering reliable, secure, and scalable technology solutions to businesses. The team supports a wide range of clients, providing proactive IT support, cloud services, and security-focused solutions to ensure smooth day-to-day operations. About Teamified Teamified is a talent partner helping...

Working Schedule: Pacific Standard Time Work Arrangement: Fully Remote (Work From Home) Salary: $1,600 - $2,000 Employer: MSP company operating in Florida, USA Overview: The Level 2 Support Technician is responsible for resolving escalated technical issues that require in-depth troubleshooting, system administration, and infrastructure support. This role...

Working Schedule: Monday – Friday, Hawaiian Standard Time Work Arrangement: Fully Remote Salary: $1,700 - $2,000 Employer: MSP company operating in Hawaii, USA. Job Summary We are looking for an experienced Level 2 IT Technician with a strong Microsoft 365 focus to handle escalated and moderately complex technical issues across client environments. The...

Working Schedule: Monday – Friday, Hawaiian Standard Time Work Arrangement: Fully Remote Salary: $1,700 - $2,000 Employer: MSP company operating in Hawaii, USA. Job Summary We are looking for an experienced Level 2 IT Technician with a strong Microsoft 365 focus to handle escalated and moderately complex technical issues across client environments. The...

IT Support Engineer – Microsoft 365, Azure & IntuneLocation: Remote – PhilippinesWork type: Full-time independent contractorMonthly contract rate: PHP 70,000 – 100,000, depending on experienceLevel: Experienced technical support – L2/L3 (Second & Third Line)English requirement: Excellent spoken and written English is essentialKey RequirementsStrong...

About Sharesource: We are a BCorp company whose purpose is to democratise opportunities for individuals from developing countries. With our brand and culture empowering our partners to attract and keep the most qualified members, we share the knowledge to unleash potential and grow scaling teams for Australian and Canadian businesses....

IT Support Engineer – Microsoft 365, Azure & IntuneLocation: Remote – PhilippinesWork type: Full-time independent contractorMonthly contract rate: PHP 70,000 – 100,000, depending on experienceLevel: Experienced technical support – L2/L3 (Second & Third Line)English requirement: Excellent spoken and written English is essentialKey RequirementsStrong...

About Sharesource: We are a BCorp company whose purpose is to democratise opportunities for individuals from developing countries. With our brand and culture empowering our partners to attract and keep the most qualified members, we share the knowledge to unleash potential and grow scaling teams for Australian and Canadian businesses. What are we looking...