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Call Center-Customer Service Representative

3 months ago

Makati Quezon City Taguig, Philippines BPO Company Full time
Join Our Team Call Center Customer Representative
Are you ready to embark on a rewarding career journey where you can make a difference every day? We're looking for passionate individuals to join our team as Call Center Customer Representatives

Position: Call Center Customer Representative
Location: BGC, Makati and Quezon City Full-Time
Shifts: Rotating Schedule
Salary: 20k - 24k
Benefits: Group Life Insurance paid time off, HMO on Day 1 plus 1 FREE dependent, Optical Reimbursement up to P4K, Leave Encashment, Refreshing work culture, Rewarding ERP Incentives

Responsibilities:
- Provide exceptional customer service through phone calls
- Assist customers with inquiries, concerns, and issue resolution
- Utilize problem-solving skills to address customer needs effectively
- Maintain accurate records and documentation of customer interactions

Qualifications:
- Excellent communication skills, both verbal and written
- Strong interpersonal skills and a customer-centric mindset
- Ability to multitask and work in a fast-paced environment
- Previous customer service experience is a plus

We want to hear from you if you're enthusiastic, dedicated, and ready to take on new challenges