Encoder - Back Office - Non-Voice - START ASAP

9 hours ago

Metro Manila Philippines Caldwell Communications Full time

Overview

Encoder - Back Office - Non-Voice - START ASAP role at Caldwell Communications. To apply, kindly create a profile through this link: airtable.com/appDUgrVp2JSm6Edy/shrcL3R4b5rvvVXFT?prefill_Source+of+Leads=Jobslin .

ALWAYS CHECK YOUR E-MAIL IF YOU RECEIVE A MESSAGE REGARDING THE NEXT PROCESS. THANK YOU

For regular employees, we offer an industry-leading benefits package that includes competitive salary, opportunities for rapid career growth for Top Performers, HMO with 2 free beneficiaries on Day One, shift schedules (Day/Mid/Night), pioneer, non-voice and easy accounts available, free coffee and biscuits in the office, retirement/life insurance for qualified staff, and incentives and signing bonuses & other premium benefits.

Responsibilities
  • Follow standard operations and procedures.
  • Recognize and escalate priority problems in accordance with Client standards.
  • Ensure one call resolution prioritizing customer satisfaction.
  • Perform basic troubleshooting when necessary.
Qualifications
  • With or without BPO Experience
  • At least High School Graduate (Old curriculum) / ALS Graduate
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE
Job Details
  • Location: Philippines (National Capital Region area)
  • Employment type: Full-time
  • Job function: Marketing, Public Relations, and Writing/Editing
  • Industries: Advertising Services

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