Digital Media Coordinator

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Digital Media Coordinator

Full Time Employee

Job Summary

We are seeking a detail-oriented and proactive Digital Media Coordinator to support our client's digital media and programmatic advertising operations.

Job Description

About Us

Outsourced.ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to international companies.

Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification.

We are committed to providing an inclusive and supportive work environment where all employees can thrive.

As an Outsourced team member, you will have access to a collaborative working environment, competitive compensation, professional development opportunities, work-life balance, and the opportunity to work alongside over 1,000 professionals.

Role Overview

We are seeking a detail-oriented and proactive Digital Media Coordinator to support our client's digital media and programmatic advertising operations. This role involves assisting with campaign setup and management across programmatic advertising platforms, monitoring campaign delivery, coordinating with media vendors, and maintaining accurate digital media bookings and operational records.

The Digital Media Coordinator will collaborate closely with media buyers and the programmatic team to ensure campaigns are implemented accurately, delivered efficiently, and supported by timely reporting and operational coordination.

Key Responsibilities

Programmatic Campaign Management & Monitoring

• Assist media buyers with setting up and managing digital advertising campaigns across demand-side platforms (DSPs), including The Trade Desk, Amazon DSP, Viant, and similar platforms.
• Monitor campaign delivery and pacing to identify potential underdelivery, overspending, or performance concerns.
• Flag campaign pacing issues and delivery discrepancies to the appropriate team members.
• Track and submit campaign billing actualizations, ensuring accurate documentation of delivered media.
• Assist in confirming final campaign delivery and maintaining accurate campaign records.

RFP Management & Vendor Coordination

• Support outbound communication with inventory partners and media vendors regarding Requests for Proposals (RFPs).
• Collect, organize, and consolidate vendor proposals and relevant inventory information for media buyers.
• Communicate proposal outcomes and campaign-related decisions to vendors.
• Assist with setting up programmatic deals and maintaining accurate vendor and inventory information.
• Ensure timely follow-ups and effective coordination between internal teams and external media partners.

Digital Media Planning & Operational Support

• Assist with populating and maintaining digital media plans, bookings, and campaign documentation.
• Compile campaign screenshot decks and supporting materials for reporting and campaign verification.
• Maintain organized inventory lists, media records, and operational tracking documents.
• Support day-to-day administrative and operational activities to ensure smooth campaign execution.
• Coordinate with media buyers and other team members to ensure campaign requirements and deadlines are met.

Ad Trafficking & Audience Management

• Assist with advertising pixel requests, implementation coordination, and ad trafficking activities.
• Support campaign setup by organizing advertising assets, tracking requirements, and relevant documentation.
• Build and organize audience segments within programmatic advertising platforms.
• Help maintain accurate campaign targeting information and inventory configurations.
• Identify and communicate potential trafficking or setup issues to the appropriate team members.

Media Systems, Reporting & Process Improvement

• Maintain accurate campaign information and operational records using Microsoft Excel, Salesforce, Google Workspace, and other relevant platforms.
• Assist with tracking campaign delivery, billing information, and operational updates.
• Ensure consistency and accuracy of information across media plans, campaign platforms, and internal tracking systems.
• Identify opportunities to streamline workflows, improve documentation, and enhance operational efficiency.
• Take initiative in supporting team priorities and continuously improving the quality and accuracy of deliverables.

Requirements

• At least 1–2 years of relevant experience in digital media operations, progra