Project Manager

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Overview

The Project Manager will drive product development and business enhancement from conception to launch and beyond, focusing on process strategy, leadership, and platform/feature enhancement.

Responsibilities

• Process Strategy: Marketplace Growth & Integration — Own and lead strategic planning projects for Engineering and Business, including third-party integrations, marketplace growth, eCommerce technology, and business projects such as General Ledger replacements and department tool enhancements.
• Process Leadership: Develop and lead business projects across the company.
• Platform & Feature Enhancement: Act as a change agent to streamline and automate processes, and continuously improve platform and toolset features.

Requirements & Development Lifecycle

• Stakeholder Engagement & Requirements Gathering: Facilitate discussions with internal and external stakeholders to gather product requirements and feedback. Ensure the Engineering team receives sufficient detail on business needs, and lead development meetings with heavy use of Jira.
• Product Definition & Prioritization: Capture high-level product requirements and translate into detailed, actionable tasks. Prioritize based on LOE and/or ROI with respect to corporate goals.
• Business Solutions: Collaborate with Business Departments to design and develop technology-based process improvements to drive automation.

CROSS-FUNCTIONAL PM & PROBLEM RESOLUTION

• Business & Technology Workflow Enhancement: Understand business and technology workflows to improve project outcomes and operational efficiency.
• Project Facilitation & Completion: Facilitate effective project completion across stakeholders from technology teams to business functions.
• Conflict Resolution & Roadblock Management: Identify and resolve conflicts, priorities, and roadblocks to enable the team to achieve goals.
• Technical Understanding & Advocacy: Work with the business to understand the platform, its integrations and features, and bridge technical capabilities with business needs.
• Business Re-engineering & Automation: Manage technology development efforts while supporting business re-engineering, automation, and continuous improvement initiatives.

Required Qualifications

• Education & Experience: Bachelor’s degree (or equivalent practical experience) and at least 5 years of related PM experience, ideally with eCommerce knowledge.
• eCommerce Platform Expertise: Understanding of eCommerce platforms, ERP systems, Warehouse Management Systems (WMS), Databases (SQL Server and MySQL), and reporting platforms (Cognos and MS SSRS).
• Product Documentation: Ability to document product requirements with sufficient knowledge and clarity for technical teams.
• Requirements Analysis: Experience performing thorough requirements analysis through independent research and testing methodologies.
• Project Management Tools: Proficiency with Jira, Asana, Monday.com, or similar PM tools.
• Methodology Acumen: Knowledge of SDLC, Agile, Scrum, Kanban, GAP Analysis, SWOT, and related methodologies.
• Communication Skills: Excellent verbal and written communication, able to articulate complex concepts to business audiences.
• Problem-Solving: Strong analytical and proactive problem-solving skills.
• Collaboration: Ability to work effectively in a dynamic team environment.
• Strategic Mindset: Willingness to challenge status quo and contribute innovative ideas.
• Client-Facing Experience: Direct client-facing experience is desirable but not mandatory.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Project Management and Information Technology

Industries

• Outsourcing and Offshoring Consulting

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