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Information Security Analyst- Incident Response

4 weeks ago

Makati, Philippines Smart Communications, Inc. Full time

Overview

Location: Cyber Security Operations Center

Reports To: Cyber Security Incident Response Team Supervisor

Division: Cyber Security Operations Group

Are you ready to be at the frontline of cyber defense? Join our elite Cyber Security Operations Group as an Incident Response Analyst and help safeguard critical systems against emerging threats. If you’re passionate about monitoring, detecting, and responding to security incidents—and want to make a real impact in the digital security space—this is your moment.

What You’ll Do
  • Actively monitor, detect, and respond to security alerts and incidents per defined SLAs.
  • Perform alert triage, analysis, and validation, including asset and custodian identification.
  • Contain and eradicate threats, ensuring timely resolution of incidents.
  • Utilize a variety of security tools (ServiceNow, EAS, IPS, WAF, NAC, Firewall, etc.).
  • Submit operational performance reports and dashboards for management.
  • Collaborate with cross-functional teams to ensure a robust security posture.
What You Bring
  • Education: Graduate of any computer-related 4-year or 5-year course.
  • Experience: 1–2 years’ work experience preferred, but fresh graduates are welcome to apply if you have strong foundational skills and a passion for cybersecurity
  • Skills:
  • Basic knowledge of operating systems (Windows, Linux, Unix)
  • System/database/application administration
  • Networking and operational skills
  • Scripting/programming skills and industry certifications are a plus
  • Strong teamwork, communication, and customer focus
What Sets You Apart
  • Analytical mindset and sense of urgency in handling incidents
  • Collaborative spirit and willingness to learn
  • Commitment to delivering excellent customer experience
What Success Looks Like
  • Timely response and resolution of security incidents
  • Accurate and actionable incident reports
  • Continuous improvement in incident response processes

This isn’t just a job—it’s a mission. You’ll be part of a team that’s shaping the future of cybersecurity, where your insights and actions directly protect our digital ecosystem. If you’re driven by purpose and thrive in high-stakes environments, we want you on our team.

Apply now and be the difference in cybersecurity.

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