R&D Technical Services Manager

5 days ago

Pasig, Philippines Jollibee Group of Companies Full time

Select how often (in days) to receive an alert: Jollibee Group’s R&D Technical Services Manager is responsible for the following: Market Research & Product Insights Lead competitive benchmarking and sensory evaluations of best-selling products Coordinate consumer research initiatives with R&D and Marketing Analyze consumer trends and equity studies to generate actionable insights Recommend new ideas and initiatives based on market data Food Safety & Regulatory Compliance Lead food safety programs including allergen management and RHACCP development Maintain allergen matrices and food safety documentation across platforms Coordinate with internal teams and external bodies to ensure regulatory compliance Represent R&D in cross-functional food safety meetings and initiatives Kitchen & Inventory Management Oversee R&D kitchen operations, cleanliness, and equipment maintenance Manage food and non-food inventory, ensuring availability for testing and evaluation Develop inventory tracking programs and ensure accurate documentation Supervise lab aides and coordinate with third-party agencies for performance management Quality Assurance & Post-Launch Monitoring Conduct inspections of raw materials and finished products Develop HACCP plans and troubleshoot product quality issues Design post-launch monitoring activities and recommend solutions for standard execution Quality Management System Promote and improve documented quality systems and procedures Safeguard confidential documents and manage access rights Conduct database assessments and ensure kitchen systems are in place Monitor inventory performance and ensure policy adherence Laboratory Services Align with PH Region R&D on lab methods and sensory evaluation standards Organize product cut-out analyses and guide urgent sensory projects Ensure optimal lab equipment performance through regular calibration Handle confidential R&D documents and maintain document databases Lead document audits and ensure compliance with internal and external standards Upload and manage BOMs and item codes in SAP and Syniti Knowledge Platform (SKP) Collaborate with Finance on cost roll-ups and represent R&D in system-related concerns Team & Organizational Leadership Manage workload distribution and recommend developmental programs Coordinate closely with team members and third-party agencies Support business and quality objectives through effective team leadership JOB QUALIFICATIONS Must have Bachelor’s Degree in Food Technology or related fields. Must have at least 5 years of experience in food service or manufacturing, with 3+ years in a supervisory role. Strong knowledge of food science, sensory evaluation, and food analysis Experience in product development and technical services Excellent leadership, planning, and organizational skills Willing to be assigned in Ortigas, Pasig City (hybrid working set-up) FreshN'FamousFoodsInc.-Greenwich,thehiringentity,isawhollyownedsubsidiaryofJollibeeFoodsCorporation. #J-18808-Ljbffr

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