Principal Solutions Engineer

Overview

About Cloudflare: we are on a mission to help build a better Internet. Cloudflare runs one of the world’s largest networks powering millions of websites and Internet properties. Cloudflare protects and accelerates Internet applications without hardware, software installation, or code changes. Our network routes web traffic to improve performance and reduce spam and attacks. Cloudflare has been recognized on Entrepreneur Magazine’s Top Company Cultures list and by Fast Company as one of the World’s Most Innovative Companies.

We value curiosity and empathy, and we support personal development. We are committed to building a diverse and inclusive team. We hire based on potential and support team members throughout their time at Cloudflare. Position location: Mumbai.

What you’ll do as a Principal Solutions Engineer

The Pre-Sales Solution Engineering organization is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and an adoption roadmap for our customers. Solution Engineering is comprised of individuals from a wide range of backgrounds, and we are serious about building a diverse, experienced and curious team.

The Principal Solutions Engineer is a Senior level role with 14+ years of relevant experience. You are a customer-facing hands-on technologist with credibility built on domain expertise across the region. You should have solid experience influencing enterprise architecture design across various senior buyer personas at customers and partner organizations, and you should be able to convince decision makers of the long-term value of Cloudflare as a strategic technology partner.

You will work as part of a highly visible structured pursuit team attached to designated strategic accounts, understanding their business challenges and priorities to define short- and long-term solution architecture with Cloudflare at the center. An equally important component is scaling your expertise across the wider Pre-Sales Solution Engineering organization.

Specifically, we are looking for:

• Build and maintain the long-term technical relationship of key accounts, ensuring the successful design, proof and adoption of Cloudflare as part of the customer’s critical infrastructure.
• Identify and drive strategic conversations with key stakeholders to increase our reputation and authority within the business and expand our footprint within the customer landscape.
• Be the voice of the customer, engaging and influencing Product Management and Product Roadmap to serve their needs.
• Demonstrate Cloudflare expertise through professional content, including white papers, reference architectures, blog posts and demo proof-of-concept labs.
• Represent and evangelize Cloudflare externally at developer, community, technology, cybersecurity and industry events with thought leadership.
• Apply in-depth vertical knowledge or domain expertise and advise on best practices.

Examples of desirable skills, knowledge and experience:

• Experience interacting with senior-level executives to communicate a message of network and security transformation.
• Fundamental understanding of customer network and application architectures.
• Understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP.
• Secure Web Gateway, CASB, DLP, DNS, DNS over HTTPS.
• IdP/authentication, SAML, OTP.
• SaaS application integration and tenant controls.
• VPN and remote access challenges.
• SIEM and log analytics platforms.
• Client OS fundamentals and software distribution.
• Ability to jump in with hands-on configuration when needed.

Other desirable skills areas include:

• Routing, subnetting, split tunnels. SD-WAN, local internet breakout.
• End-user and application security risks — DDoS, malware, phishing, viruses.
• Knowledge of the competitive market around CDN providers, Web application Firewall, remote access solutions, next-generation Firewalls, CASB solutions, DDOS mitigations, SD-WAN solutions, Secure Gateway solutions.
• Ideally knowledge of Cloudflare ZTNA solutions such as Teams, Access, Gateway, and Browser Isolation.

We’re not just a highly ambitious, large-scale technology company. We’re a company with a soul, focused on protecting the free and open Internet as part of our mission to help build a better Internet.

Project Galileo: Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with tools to defend against attacks that would censor their work, at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure state and local governments have protection and reliability for free, benefiting more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the Internet’s foundation with a faster, more secure, privacy-centric public DNS resolver. It is available for everyone to use. We do not store client IP addresses, never. We continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be part of? We’d love to hear from you

This position may require access to information protected under U.S. export control laws. Any offer of employment may be conditioned on authorization to receive software or technology controlled under U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities for all. All qualified applicants will be considered for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. If you require accommodations to apply, please contact or the address on file.