Aspiring Call Center Agent For Domestic Healthcare

Aspiring Call Center Agent For Domestic Health

Overview

5,503 Aspiring Call Center Agent For Domestic Healthcare jobs in the Philippines

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Job Location / Status

Customer Support – Posted today

Job Description

We are mass hiring for Call Center Agents as prior in our Metro Manila sites. Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Responsibilities

• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.
• Stay updated on company policies, procedures, and services to provide accurate information to customers.
• Contribute to a positive and collaborative team environment.

Qualifications

• With good communication skills
• At least conversant in the English language
• Computer literate
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment

Benefits

• Monthly Commissions
• Pioneer, Non-voice, and Easy Accounts Available
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office
• Paid leaves, OT & holiday pay
• Government-mandated benefits & 13th-month pay
• Fast-Track Career Growth for top performers
• Retirement/Life Insurance for Qualified Staff
• Incentives and Signing Bonuses and other Premium Benefits

Be part of a growing team and enjoy work-life balance. Apply now and expect a quick response within a day.

Customer Support

Posted 1 day ago

Job Description

Join our CP360 Family, today. From Maple Leaf to Cebu: Proudly Cebuano, Uniquely Canadian. Join Our Canadian-Inspired Team in Cebu: Embrace Excellence Together.

Why Join ContactPoint360? At ContactPoint360, we think differently. We invest in our people and develop them into future leaders. Our leaders are promoted from within; our CEO started as a phone agent.

Position Overview: The role involves handling inbound and outbound customer calls, following scripts, gathering customer information into the CRM, and assisting with sales prequalification and after-sales support. Strong English is essential; HVAC experience is a plus but not required.

Key Responsibilities

• Handle inbound and outbound calls using scripts.
• Prequalify sales leads by asking guided questions and collecting details.
• Support after-sales inquiries, troubleshoot, and record in CRM.
• Escalate or transfer calls as needed.
• Maintain accurate CRM records and deliver empathetic service.

Key Requirements

• Excellent English communication (speaking and writing).
• Interpersonal and active listening skills.
• Ability to follow structured scripts and processes.
• Computer literate with CRM or data entry experience.
• Detail-oriented with strong organizational skills.
• Critical thinking and problem-solving skills.
• Previous customer service or sales experience preferred.
• HVAC knowledge is an advantage but not mandatory.

Preferred Skills

• Confidence in presales and service-related calls.
• Ability to adapt to new systems and tools.
• Strong judgment in prioritizing next steps.

Additional notes: Company highlights include internal leadership development and a commitment to employee-centric culture.

Other Opportunities

Sign up, find and apply on Findmycareer.com

Customer Support

Posted today

Job Description

We are mass hiring for Call Center Agents - Finance Account in Metro Manila sites. Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Responsibilities and Benefits are the same as above. See the Sapient posting for details.

Note: This description includes multiple postings with similar responsibilities, qualifications, and benefits across different teams and locations. The core expectations are to handle customer inquiries, maintain CRM records, and work in a fast-paced BPO environment with competitive benefits.

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