Client Service Director
4 weeks ago
Client Service Director / Legal Assistant About Offshore Launch Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. We are a people‑centered agency with a passion for leaving every person and business in a better position than we found them. Why Join Offshore Launch Impact the growth and success of small and medium‑sized businesses. Work in a people‑first, remote environment that values growth and ongoing development. Access comprehensive benefits that include HMO, PTO, professional development, and an overall emphasis on teamwork and collaboration. Contribute to a culture that values partnership, service, and excellence. Your Role As an employee of Offshore Launch, you are being hired for a unique role within a target client’s company. We value long‑term partnerships, and seek to recruit talent that will serve an individual client’s business for multiple years.You will work full‑time with the client company. However, the agency provides ongoing support to ensure your continued success. We create space for ongoing check‑ins, feedback and development through: Membership in the Offshore Launch Slack workspace Bi‑weekly all‑team meetings Monthly reviews About The Client We are seeking a highly organized, client‑centered Legal Assistant who can serve as a warm and competent point of contact for our clients, leads, and referral partners. This person will manage scheduling, answer the phone, promptly respond to emails, take accurate messages, prepare and send engagement letters and payment/invoices, and build lasting relationships that start the moment a client calls or reaches out to our firm. Responsibilities Serve as the first point of contact for prospects when they call or email the firm. Quickly build rapport with prospects and gather necessary information, logging data into CRM. Efficiently schedule clients for initial consultations and motivate them to complete their intake homework. Nurture and engage clients throughout the planning process, providing consistent communication. Manage all scheduling for the attorney, confirming appointments and following up as needed. Send engagement letters, invoices and follow‑up emails for payment. Support the trust funding process by gathering and confirming client documents. Assist with light content posting and scheduling for social media. Requirements Exceptional verbal and written communication skills in English. Previous experience in client support with administrative duties. Highly organized and self‑motivated with strong attention to detail. Familiarity with Client Relationship or Case Management platforms is a plus. Ability to handle sensitive situations with empathy and professionalism. Compensation & Benefits (to be provided by Offshore Launch) $1400 to $1800 depending on experience 13th month pay Annual bonus equivalent to 150% of one month’s salary Performance‑based bonuses Comprehensive HMO policy, including dependents. Annual continuing education budget to support professional development Note The client is not involved in compensation or benefits. As an employee of Offshore Launch, all compensation and benefits are to be provided by the agency.Please note that we anticipate a response from candidates within 24 hours of our outreach. If we do not receive a reply within this timeframe, we will assume that you are no longer interested in pursuing this opportunity. Seniority level Entry level Employment type Full‑time Job function Business Development, Sales #J-18808-Ljbffr
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Client Strategy Director
6 days ago
Manila, Philippines Chronos Agency Full timeClient Strategy Director Job Purpose The Client Strategy Director is responsible for overseeing multiple Pods within the Retention Marketing team, ensuring seamless client service, team performance and financial health. This role plays a pivotal part in maintaining high service standards, acting as an escalation point, driving profitability, gross profit...
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Director, Services Business Development
3 days ago
Manila, Philippines Mastercard Full timeOur Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
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Client Strategy Director
1 week ago
Manila, Philippines Chronos Agency Full timeJOB PURPOSE The Client Strategy Director is responsible for overseeing multiple Pods within the Retention Marketing team, ensuring seamless client service, team performance and financial health. This role plays a pivotal part in maintaining high service standards, acting as an escalation point, driving profitability, gross profit (GP), and capacity...
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Client Strategy Director
2 weeks ago
Manila, National Capital Region, Philippines Chronos Agency Full time $90,000 - $120,000 per yearJOB PURPOSEThe Client Strategy Director is responsible for overseeing multiple Pods within the Retention Marketing team, ensuring seamless client service, team performance and financial health.This role plays a pivotal part in maintaining high service standards, acting as an escalation point, driving profitability, gross profit (GP), and capacity management...
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Director, Services BD — Growth
3 days ago
Manila, Philippines Mastercard Full timeA leading financial services firm in Manila is seeking a Director for Services Business Development to enhance their consulting services for financial institutions. The role involves strategic analysis, client relationship management, and contributing to sales targets. Candidates should have strong analytical, communication, and problem-solving abilities,...
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Associate Director
3 weeks ago
Manila, Philippines Colliers Full timeOverview Colliers (NASDAQ, TSX: CIGI) is a leading diversified professional services and investment management company. With operations in 63 countries, our 18,000 enterprising professionals work collaboratively to provide expert real estate and investment advice to clients. For more than 27 years, our experienced leadership with significant inside ownership...
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Director, Services Business Development
3 days ago
Manila, Philippines Mastercard Full timeOur Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
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Remote Client Strategy Director – Retention
6 days ago
Manila, Philippines Chronos Agency Full timeA leading marketing agency in Manila seeks a Client Strategy Director to oversee the Retention Marketing team. You will drive client success, mentor teams, and manage profitability. The ideal candidate has a strong background in client advocacy, strategic thinking, and financial management. This role offers full-time remote work and generous benefits...
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Client Services Analyst
2 weeks ago
Manila, National Capital Region, Philippines Kroll Full timeWe are seeking a Client Services Analyst with experience in Middle Office or Client Services operations, particularly in the processing of share transfers, trades, loans, and bonds. This role involves working closely with clients via email and collaborating with internal teams to ensure smooth and accurate handling of transactions using our internal...
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Director, Services Business Development
2 weeks ago
Manila, National Capital Region, Philippines Mastercard Full time ₱600,000 - ₱1,500,000 per yearOur PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
