Non-Voice Chat Support Concentrix Bridgetowne Qc And Makati City
2 weeks ago
Job Description – Non-Voice Chat Support TSR We are looking for a detail-oriented and customer-focused Non-Voice Chat Support TSR to handle customer inquiries and technical issues via live chat, email, or messaging platforms. The role involves assisting customers in real-time, resolving concerns efficiently, and ensuring excellent customer satisfaction without the need for phone interaction. Key Responsibilities Customer Interaction Handle customer queries through live chat, email, or ticketing systems. Provide prompt, professional, and accurate responses. Guide customers in troubleshooting technical issues or navigating products/services. Technical Support Identify and resolve common technical problems. Escalate unresolved issues to higher-level support when necessary. Document issues and resolutions for knowledge base and team learning. Product Knowledge Stay updated with product/service updates, policies, and procedures. Educate customers on features, usage, and best practices. Customer Satisfaction Ensure a positive customer experience with empathy and professionalism. Handle complaints effectively while maintaining company standards. Track and follow up on pending customer concerns. Documentation & Reporting Log interactions accurately in CRM or support tools. Provide feedback to improve processes, FAQs, and customer self-service options. Collaboration Work closely with teammates and other departments to resolve complex issues. Share insights with product/tech teams to improve customer experience.
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Pasig City, Philippines JobsAvenuePH Full timeCONCENTRIX Bridgetowne Pasig — WE’RE HIRING! Non-Voice and Dayshift Accounts Kickstart or level up your BPO career with one of the biggest and most awarded CX companies in the world! Whether you're a first-time job seeker or a tenured call center professional, Concentrix offers massive opportunities for growth, competitive salary packages, and a fun,...
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Makati City, Philippines Lexie Staffing & Business Consulting Full timeJob Description – Non-Voice Chat Support TSR We are looking for a detail-oriented and customer-focused Non-Voice Chat Support TSR to handle customer inquiries and technical issues via live chat, email, or messaging platforms. The role involves assisting customers in real-time, resolving concerns efficiently, and ensuring excellent customer satisfaction...
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Makati, Philippines JobsAvenuePH Full timeCONCENTRIX PH — WE’RE HIRING! Makati! Kickstart or level up your BPO career with one of the biggest and most awarded CX companies in the world! Whether you're a first-time job seeker or a tenured call center professional, Concentrix offers massive opportunities for growth, competitive salary packages, and a fun, energetic culture where YOU can thrive....
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Makati, Philippines JobsAvenuePH Full timeCONCENTRIX PH — WE’RE HIRING! Makati! Kickstart or level up your BPO career with one of the biggest and most awarded CX companies in the world! Whether you're a first-time job seeker or a tenured call center professional, Concentrix offers massive opportunities for growth, competitive salary packages, and a fun, energetic culture where YOU can...
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Quezon City, Philippines JobsAvenuePH Full timeConcentrix Bridgetowne is Hiring – Launch Your BPO Career at Our Newest Site in Quezon City Location: Tera Tower, Bridgetowne, E. Rodriguez Jr. Ave, Ugong Norte, Quezon City, Zip Code 1110 Industry: Business Process Outsourcing (BPO), Customer Service Why Work at Concentrix Bridgetowne? Brand-New Site in Quezon City Concentrix Bridgetowne is our latest...
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Quezon City, Philippines JobsAvenuePH Full timeConcentrix Bridgetowne is Hiring – Launch Your BPO Career at Our Newest Site in Quezon City Location: Tera Tower, Bridgetowne, E. Rodriguez Jr. Ave, Ugong Norte, Quezon City, Zip Code 1110 Industry: Business Process Outsourcing (BPO), Customer Service Why Work at Concentrix Bridgetowne? Brand-New Site in Quezon City Concentrix Bridgetowne is our latest...
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Quezon City, Philippines JobsAvenuePH Full timeConcentrix Bridgetowne is Hiring – Launch Your BPO Career at Our Newest Site in Quezon City Location: Tera Tower, Bridgetowne, E. Rodriguez Jr. Ave, Ugong Norte, Quezon City, Zip Code 1110 Industry: Business Process Outsourcing (BPO), Customer Service Why Work at Concentrix Bridgetowne? Brand-New Site in Quezon City Concentrix Bridgetowne is our latest...
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Quezon City, Philippines JobsAvenuePH Full timeConcentrix Bridgetowne is Hiring – Launch Your BPO Career at Our Newest Site in Quezon City Location: Tera Tower, Bridgetowne, E. Rodriguez Jr. Ave, Ugong Norte, Quezon City, Zip Code 1110 Industry: Business Process Outsourcing (BPO), Customer Service Why Work at Concentrix Bridgetowne? Brand-New Site in Quezon City Concentrix Bridgetowne is our latest...
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Pasig City, Philippines JobsAvenuePH Full timeLooking for a job near Pasig, Cainta, Eastwood, Mandaluyong, Rizal, Antipolo, Marikina, or Cubao? Start your BPO career with Concentrix — now hiring at our brand-new Bridgetown site in Pasig Boundary Quezon City! Job description Join the Concentrix Family – Exciting Career Opportunity Awaits! Ready to start your career at one of the top BPO companies...
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Call center agents
4 weeks ago
Quezon City, Philippines Stackph Full timeWe’re looking for experienced BPO professionals to join our customer service teams handling voice and non-voice accounts. This is a 100% on-site role ideal for candidates with solid communication skills and a strong service mindset. To qualify, applicants must be at least high school graduates (K–12 accepted) with a minimum of 6 months BPO experience....
