Analyst II Cloud Engineering
1 week ago
Job Description Essential Job Functions Provide first level of technical support related to platform via Incident, Request fulfillment, Change or Task on daily basis. Perform technical investigation and provide short-term or long-term solution for issues reported within agreed SLA. Ensure inquiries or issues raised in all medium of communications i.e MS Teams group chats and PDLs are handled in a timely manner and based on standard process. Handle Customer/PG Business user’s inquiry and escalations based on best practices while leveraging ITIL Knowledge. Participate in working sessions with the customer for better communication and quick resolution of issues reported. Manage incident notification when the need arises. Able to discern when to escalate issues to L3 and follow correct escalation matrix. Work closely with L3s in resolving issues and ensure to understand the resolution applied whenever applicable. Rotational Shift schedule: APAC, EMEA, NALA and Weekends on-call duty. Schedule may vary depending on Business needs and resource availability Handle proactive platform alerts daily and perform hypercare monitoring or validation after any change or activity that may impact the platform. Participate in RRTs by answering inquiries, providing assistance to L3s if needed, and updating Ops Lead/Service Manager with the specifics. Perform project related requests and ensure all efforts are tracked accurately. Independently work with PG/customer as the SPOC (i.e Meetings, plannings, etc) Update the Ops Lead and Service Manager for any new updates on the project. Own a process (ITIL or team specific) to have a better visibility and understanding of the day-to-day operations. Contribute to the Continuous Service Improvement by Creating CBAs and proposing improvement plans and handling them. Participating in FGDs, Knowledge Sharing, or any meetings specific to L2s. Perform other/additional tasks that may be periodically given by the Service Manager, Ops Lead, or EDMs. Basic Qualifications Bachelor's degree in a relevant field or equivalent combination of education and experience Relevant experience, typically 1+ years of experience in software engineering or related field Proficiency in 1 or more software languages and development methodologies Basic coding and debugging skills Basic familiarity with cloud technologies Problem-solving and teamwork skills Other Qualifications Advanced degree in a related field a plus Relevant cloud certifications and experience with cloud providers (e.g., AWS, Azure) a plus At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here. #J-18808-Ljbffr
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Analyst II Cloud Engineering
2 weeks ago
Taguig, Philippines DXC Technology Inc. Full timeAnalyst II Cloud Engineering - Axway B2BI page is loaded## Analyst II Cloud Engineering - Axway B2BIlocations: PHL - TAGUIG CITYtime type: Full timeposted on: Posted Todayjob requisition id: **Job Description:****Essential Job Functions:*** Provide first level of technical support related to platform via Incident, Request fulfillment, Change or Task on daily...
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Analyst II Software Engineering
1 week ago
Taguig, Philippines DXC Technology Inc. Full timeAnalyst II Software Engineering page is loaded## Analyst II Software Engineeringlocations: PHL - TAGUIG CITYtime type: Full timeposted on: Posted Todayjob requisition id: **Job Description:****Essential Job Functions:** • Contribute to software development projects by writing, testing, and debugging code, under the guidance of senior team members. •...
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Cybersecurity Analyst I/II
2 weeks ago
Taguig, Philippines City of Daly City Full timeOverview Final Filing Date: Open Until Filled - Apply Immediately Interviews: TBD Resumes are not accepted in lieu of completing a City application. Position The main role for this position of Cybersecurity Analyst I/II will focus on Cybersecurity. The candidate that fills the role will assist in defining enterprise cybersecurity policies, standards,...
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Analyst II HR Strategy and Delivery
2 weeks ago
Taguig, Philippines DXC Consulting & Engineering Services Full timeJoin to apply for the Analyst II HR Strategy and Delivery role at DXC Consulting & Engineering Services We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. Responsibilities Provide support to HR teams on various tasks and projects. Assist in basic data analysis and reporting....
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Senior Data Engineer
2 weeks ago
Taguig, Philippines Cloud Bridge Full timeOverview Join to apply for the Senior Data Engineer role at Cloud Bridge . Join a UK-based tech-driven company at the forefront of financial data innovation. We're looking for a skilled Senior Data Engineer for our client's hub in the Philippines . The client is seeking a capable leader and engineer with a passion for data to join our global team. As the...
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SAP Sr Analyst II ERP Package Applications
4 weeks ago
Taguig, Philippines DXC Technology Inc. Full timeSAP Sr Analyst II ERP Package Applications page is loaded## SAP Sr Analyst II ERP Package Applicationslocations: PHL - TAGUIG CITYtime type: Full timeposted on: Posted Todayjob requisition id: **Job Description:****Essential Job Functions:** • Support package software application development projects. • Collaborate with the team on coding, testing, and...
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Principal QA Engineer
2 weeks ago
Taguig, Philippines Cloud Bridge Full timeOverview Join to apply for the Principal QA Engineer role at Cloud Bridge . Join a UK-based tech-driven company at the forefront of financial data innovation. Our client is seeking an experienced Principal QA Engineer who will be responsible for testing functional improvements and new/updated data streams into the company’s Trade Surveillance system. This...
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Analyst II Cloud Engineering
2 weeks ago
Taguig, National Capital Region, Philippines DXC Technology Full time ₱300,000 - ₱600,000 per yearJob DescriptionEssential Job Functions:Provide first level of technical support related to platform via Incident, Request fulfillment, Change or Task on daily basisPerform technical investigation and provide short-term or long-term solution for issues reported within agreed SLAEnsure inquiries or issues raised in all medium of communications i.e MS Teams...
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IT Platform Engineer II
4 weeks ago
Taguig, Philippines Sealed Air Corporation Full timeOverview Join to apply for the IT Platform Engineer II role at Sealed Air Corporation . This role is located in Makati City, Philippines, and reports to the Senior Cloud Engineer / IT Manager. You will be responsible for supporting and maintaining a hybrid IT environment, including both on-premises Windows infrastructure and cloud-based Azure resources....
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QA Engineer
16 hours ago
Taguig, National Capital Region, Philippines Cloud Bridge Full time ₱900,000 - ₱1,200,000 per yearJoin a UK-based tech-driven company at the forefront of financial data innovation.Role OverviewThe QA Engineer is responsible for testing functional improvements and new/updated data streams into the company's Trade Surveillance system. This will involve extensive data analysis, reconciliation and edge case analysis to ensure the completeness, accuracy and...
