(ACTIVE) IT Business Analyst

6 hours ago

davao city, davao region, Philippines Gratitude Philippines Full-time

Qualifications:

Required:

  • Graduate or Master’s Degree with 5 years in Information Technology, Computer science Engineering with at least 2+ years in US healthcare (CPO/BPO, payer, provider, or health tech).
  • Experience working on IT, digital transformation, or business process improvement projects.
  • Experience in Agile and Waterfall methodologies.
  • Exposure to cross-functional and stakeholder management activities.
  • Excellent storytelling and presentation skills; ability to engage clients, executives, and technical audiences.

Preferred:

  • PMP, PRINCE2, Agile / Scrum Certifications, ITIL and Lean Six Sigma.
  • Familiarity with productizing AI/ML and agentic systems in healthcare operations.
  • Data analytics and reporting experience.
  • Change management exposure.
  • Process automation experience.

Recruitment Process:

  • Validation
  • Zwayam profile creation
  • HR Interview
  • Hiring Manager Interview
  • Onboarding