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We are mass hiring for Call Center Agents - Retail Account as prior in our Metro Manila sites Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY Responsibilities: • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution. • Update and maintain accurate records of customer interactions, transactions, and order details in the system. • Stay updated on company policies, procedures, and services to provide accurate information to customers • Contribute to a positive and collaborative team environment. Qualifications: • At least 18 years old and above • No BPO experience needed • With good communication skills • At least conversant in the English language • Computer Literate • Excellent problem-solving and decision-making abilities • Ability to thrive in a fast-paced and dynamic environment Our Awesome Benefits: • Fix weekends Off • Competitive Salary • Monthly Commissions • Pioneer, Non-voice, and Easy Accounts Available • HMO with 2 FREE Dependents from Day 1 • Free Coffee and Biscuits at the office • Paid leaves, OT & holiday pay • Government-mandated benefits & 13th-month pay • Fast-Track Career Growth for top performers • Retirement/Life Insurance for Qualified Staff • Incentives and Signing Bonuses and other Premium Benefits for you to enjoy. THIS IS FOR AN ONSITE WORK SET UP ONLY BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE Give us a ring, and let’s talk about how we can help you. Apply now and receive a quick response within a day