Senior Payroll and HR Manager

Senior Payroll and HR Manager (US Remote) Direct message the job poster from Penbrothers. About Penbrothers Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high‑growth startups and dynamic companies, from the comfort of their own homes. About the Role The Senior HR and Payroll Manager will serve as a strategic business partner responsible for the full spectrum of human resources activities across our US and Mexico operations. This role requires a seasoned professional who can manage complex payroll systems, ensure regulatory compliance across multiple jurisdictions, and support our growing organization’s talent management needs. Responsibilities Payroll & Benefits Administration Manage end-to-end payroll processing for employees in the United States and Mexico Ensure accurate and timely payroll execution while maintaining compliance with federal, state, and international regulations Prepare comprehensive payroll reports for third‑party auditors and vendors Coordinate with employee benefits providers to ensure accurate reporting and administration Liaise with property and casualty insurance providers regarding employee‑related matters Maintain payroll records and documentation in accordance with legal requirements Talent Acquisition & Management Partner with ownership and management team to identify staffing needs and develop recruitment strategies Source, screen, and coordinate the hiring process for open positions across all locations Develop and maintain relationships with recruiting agencies, job boards, and other talent sources Conduct reference checks and coordinate background screening processes Ensure smooth onboarding processes for new hires Policy & Compliance Management Maintain and update employee handbook to reflect current policies and legal requirements Ensure consistent adherence to company policies and procedures across the organization Monitor compliance with federal, state, and international employment laws Develop and implement HR policies that support business objectives Conduct regular policy reviews and updates as needed Employee Relations & Performance Management Administer the employee review process, ensuring timely and comprehensive evaluations Handle employee relations issues including harassment complaints, workplace conflicts, and disciplinary matters Provide guidance and support to managers on employee‑related issues Investigate workplace complaints and implement appropriate resolution strategies Maintain confidential employee records and documentation Strategic HR Functions Partner with leadership to develop HR strategies that support business growth Analyze HR metrics and provide insights to improve organizational effectiveness Support organizational development initiatives and change management Ensure consistent application of HR practices across distributed workforce Help develop and manage company‑wide SOP (Standard Operating Procedures) library using Loom software What You Bring Education & Experience Bachelor's degree in Human Resources, Business Administration, or related field Minimum 5‑7 years of progressive HR management experience Proven experience managing payroll and HR functions for multi‑location operations Experience with international payroll (Mexico experience preferred) Previous experience in distribution, manufacturing, or similar industry preferred Technical Skills Proficiency with HRIS systems and payroll software Advanced knowledge of Microsoft Office Suite (Excel, Word, PowerPoint) Experience with benefits administration platforms Knowledge of applicant tracking systems Regulatory Knowledge (preference) Thorough understanding of US federal and state employment laws Knowledge of Mexican labor laws and regulations preferred Experience with FMLA, ADA, FLSA, and other employment legislation Understanding of workers' compensation and safety regulations Core Competencies Strong analytical and problem‑solving skills Excellent written and verbal communication abilities High level of discretion and ability to handle confidential information Detail‑oriented with strong organizational and time‑management skills Ability to work independently and manage multiple priorities Cultural sensitivity for working with diverse, distributed teams Preferred Qualifications Professional HR certification (PHR, SPHR, SHRM‑CP, SHRM‑SCP, or equivalent certifications) Experience with third‑party auditing processes Experience managing remote or distributed teams Knowledge of import/export regulations as they relate to employment Hiring Process We utilize AI tools to enhance our hiring efficiency and ensure a fair evaluation of all candidates. As a result, candidates who passed our initial evaluations should expect an AI Interviewer as a component of our recruitment process. This is supervised by Human Talent Acquisition Experts who will also engage with you throughout your application journey. What You’ll Get At Penbrothers, we are obsessed with creating positive employee experiences. Here you’ll find an environment that nurtures learning and provides opportunities for growth. You’ll have the opportunity to make an impact on fast‑growing startups and dynamic companies. Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience. Employee as our biggest asset: We are genuinely invested in our people’s career and welfare. Global reach & local impact: Get to work with high‑growth startups and dynamic companies from the comfort of your own home. Powering global startups: We’ve created 1,400 jobs in the Philippines that empower global start‑ups to focus on growth. Seniority Level Director Employment Type Full‑time Job Function Human Resources, Finance, and Management Industries Outsourcing and Offshoring Consulting and Financial Services #J-18808-Ljbffr