Senior Associate, Regional Operational Risk

Senior Associate, Regional Operational Risk Grab Pasig, National Capital Region, Philippines About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle‑free, we’ve got your back with everything. In Grab, purpose gives us joy, habits build excellence, and we harness the power of technology and AI to drive Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Company Description GrabFin aims to change the financial lives of the more than 6 in 10 Southeast Asians who are unbanked or underbanked. We offer simple, transparent, and flexible financial products. Through GrabPay (mobile wallet, POS) and our Lending services (micro‑credits for partners and customers), we empower the Grab ecosystem. The GrabFin Risk team, based in Singapore and focus markets, is building a strong, expert team to seize this exciting opportunity. Get to Know the Role The Regional Operational Risk team develops and governs the Operational Risk Management Framework and policies. They oversee its regional implementation and collaborate with country teams to improve technology and risk methodology. As a Regional Op Risk Senior Associate, you will implement the Operational Risk Management (ORM) Framework and coordinate several ORM activities across Grab Financial’s diverse business products. You will report directly to the Manager, Regional Operational Risk, and be onsite at our Exquadra Tower office in Ortigas. The Critical Tasks You Will Perform Help implement the Regional ORM framework across our GrabFin markets. Review and manage Operational Risk incidents, coordinate and challenge Risk and Control Self‑Assessment exercise to further identify potential risks and strengthen existing controls. Assess risk areas and control gaps for any new business initiations; work with the first line of defence to gear up the processes and risk mitigations. Support design, enhance and create regional risk profile reports and dashboards such as Key Risk Indicators or risk heat map. Conduct back‑testing of control effectiveness and efficiencies, uncover insights and identify targeted areas for improvements. Work with other functions regionally or in country to deep dive on weak control environments and prioritize automated mitigation needs. Contribute to continuous Operational Risk system and tools improvement. Promote risk‑oriented culture across the organization. Qualifications 5 years or more experience in the financial services sector. In‑depth understanding of Op Risk management or audit methodologies specific to Wallet/Payment system/FinTech company. Proficient in communication and presentation, with a capability for partner management. Analytical skills with the ability to analyze amount of information ensuring accuracy and high attention to detail. Team player with the ability to work independently to manage and deliver projects. Additional Information – Life at Grab Term Life Insurance and comprehensive Medical Insurance. GrabFlex to create a benefits package that suits your needs and aspirations. Parental and Birthday leave, and volunteering leave through Love‑all‑Serve‑all (LASA). Confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges. FlexWork arrangements such as differentiated hours to balance personal commitments and life's demands. SENIORITY LEVEL Mid‑Senior level EMPLOYMENT TYPE Full‑time EEO Statement We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. #J-18808-Ljbffr