CSR - Blended (Open for Fresh Graduates)

1 week ago


Quezon City, Philippines E-Solutions IT Services Full time

Responsibilities Handle customer inquiries via calls, chats, and emails related to billing and account concerns. Assist with payment issues, invoice reviews, and basic financial transactions. Maintain accurate customer records and ensure timely resolution of concerns. Escalate complex issues while providing consistent follow-through. Follow company policies and ensure data accuracy and confidentiality. Qualifications Graduate of Finance, Accounting, Marketing, or related course. 1+ year relevant experience (not required) Strong communication and customer service skills. Basic knowledge of billing or accounting processes. Proficient in Excel and familiar with CRM tools. Able to work in a blended (voice/non-voice) and fast-paced environment. #J-18808-Ljbffr



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