Loan Processor

Overview

Posted 1 day ago

• Handle end-to-end processing of purchase and/or refinance mortgage loans
• Review and verify residential mortgage documentation to meet investor and compliance guidelines
• Communicate directly with US-based loan officers, underwriters, title companies, and borrowers
• Track, follow up, and manage missing documentation to move files forward efficiently
• Update Loan Origination Systems (LOS) and internal trackers in real-time
• Ensure loan files are processed accurately and on schedule to meet SLAs
• Provide excellent customer service and phone/email support, as needed
• Collaborate with internal teams for continuous process improvement

• Education: College graduate preferred; undergraduates with solid US mortgage experience encouraged to apply
• Experience: 2+ years of hands-on US mortgage processing (preferably in a BPO/outsourcing setup); background in Originations (Purchase or Refinance) highly preferred
• Roles such as Mortgage Associate, Loan Processor, Mortgage CSR, etc., are relevant
• Experience in phone-based or customer service roles tied to US mortgage accounts is a big plus
• Skills & Traits: In-depth knowledge of US mortgage documentation and workflows; clear and confident English communication (verbal and written); highly organized with strong problem-solving and time management abilities; comfortable with LOS platforms and CRM tools; independent and collaborative; thrives in a fast-paced environment

Work with a tight-knit, supportive team. Be part of a company that values your expertise. Help Americans achieve homeownership. Grow your career in a stable, long-term US account.

Note: This is an Urgent Position that will start on September 29, 2025.

Location and job context (as available in the original content) have been consolidated to focus on the core Loan Processor responsibilities and qualifications.