Customer Service Representative

6 hours ago

cebu city, central visayas, Philippines AKIKA.COM LLC Full-time

About the role

Outbound Phone Sales Representative for a growing skincare and beauty company. You'll connect with existing customers and interested leads, build relationships, overcome objections, and close sales.

Key responsibilities

  • Make outbound calls to existing customers and interested leads

  • Build rapport, ask effective probing questions, and identify customer needs

  • Present suitable solutions, handle objections, and close sales

  • Consistently meet daily call targets and sales expectations

  • Maintain a minimum of 170 outbound dials per day

About you

  • Previous sales or telesales experience is an advantage

  • Strong spoken English and telephone communication skills

  • Confidence in rapport-building, probing, and objection handling

  • A personal computer, stable internet, headset, webcam, and quiet workspace

  • Ability to work 6 days per week, 10–12 hours per day, working US EST hours

  • Full-time and exclusive commitment with no other employment or conflicting work commitments

  • Intensive, fast-paced training requiring consistent attendance, preparation, coachability, and accountability

About us

My Derma Dream is a growing skincare and beauty company offering premium skincare products and innovative beauty devices to customers across the United States.

Benefits

  • 10–15% commission based on applicable sales and performance criteria

  • Uncapped earning potential with no fixed commission ceiling

  • Products ranging from $300–$8,000, with an average order value of approximately $1,000

  • Access to training incentives, sales bonuses, contests, and milestone rewards

  • $100 certification reward during first week of training when you pass and meet Week 0 certification requirements

  • Additional rewards throughout training as you achieve qualifying milestones