WM Mortgage Operations

4 weeks ago

Metro Manila Philippines JPMorganChase Full time

Overview

WM Mortgage Operations – Processing Analyst within JPMorgan Private Banking. You will manage the end-to-end processing of mortgages and HELOCs, coordinating with internal and external teams to ensure all documentation, regulatory, and quality requirements are met from assignment through closing. You will also resolve issues and facilitate communication with third parties as needed.

Responsibilities
  • Achieve daily production targets on a consistent basis and meet turnaround times for priority reviews
  • Maintain high standards and follow all process controls with no lapses
  • Handle issues and escalate to management when required
  • Interact with different stakeholders to resolve process issues and contribute to adding process controls
  • Suggest process enhancements and potential automations for better controls; perform periodic risk and controls analysis with the team for process risk valuation
Qualifications
  • Required: Minimum of 2 years of experience in US mortgage loan originations, with expertise in mortgage concepts; working knowledge of major US mortgage regulations, mortgage originations lifecycle
  • Excellent written and verbal communication skills to interact with internal and external parties to resolve issues
  • Proficiency in analyzing documents such as Title, Homeowners Insurance/Flood, Appraisal, etc.
  • Experience with production management, work allocation, prioritization, exception handling, and process documentation
  • Proficiency in Microsoft Office applications (Word, Excel, Outlook)
  • Ability to act independently in a fast-paced, high production environment
  • Strong time management, flexibility, and adaptability to changes
  • Good analytical skills with attention to detail
  • Experience with exception handling and subject matter expertise; willingness to challenge status quo
  • Preferred: At least a Bachelor's degree
  • Experience in the Loan Processing process is preferred
About Us

JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients. We are an equal opportunity employer and value diversity and inclusion. We do not discriminate on protected attributes and provide reasonable accommodations for applicants and employees as needed.

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