Technical Support Specialist/Non Voice-Chat
4 weeks ago
Overview
Technical Support Specialist/Non Voice-Chat role at Caldwell Communications.
Job Responsibilities- Answers phone calls and provides important information/ assistance to clients
- Checks mail, fax, and internet mail to provide customer assistance
- Communicates with customers on the phone or using written correspondence to take care of concerns
- Answers participant questions and talks to participants to achieve a full understanding of what critical information is being asked
- Open to Candidates Who Completed College; No Experience Required
- Open to High School and Senior High School Graduates with BPO experience
- Excellent to above-average English communication skills
- BPO experience is a plus but not necessary
- Can do onsite work
- Within 25km to 35km
- Competitive Salary
- 13th Month Pay
- HMO with 3 free Beneficiaries on Day One
- 20% ND Maternity/Paternity Leave
- Opportunity for rapid career growth for Top Performers
- Retirement/Life Insurance for Qualified Staff
- Work-life Balance Processes and Programs
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Information Technology
- Industries: Advertising Services
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