Global IT Helpdesk Supervisor

Qualfon in Manila seeks an IT Helpdesk Supervisor to lead international support teams and ensure tickets are processed efficiently while escalation procedures are followed. Responsibilities include coordinating training, monitoring ticket updates, and conducting regular staff evaluations. The role emphasizes attendance, scheduling, and timely reporting to IT...

Qualfon in Manila is seeking an IT Helpdesk Supervisor to lead international support teams and ensure tickets are processed efficiently with proper escalation procedures. You will coordinate training, monitor ticket updates, and conduct regular staff evaluations to maintain service levels. The role emphasizes attendance, scheduling, timely reporting to IT...

Qualfon in Manila is seeking an IT Helpdesk Supervisor to lead international support teams and ensure tickets are processed efficiently with proper escalation procedures. You will coordinate training, monitor ticket updates, and conduct regular staff evaluations to maintain service levels.The role emphasizes attendance, scheduling, timely reporting to IT...

Qualfon in the Philippines seeks a seasoned IT Helpdesk Supervisor to lead an international helpdesk team based in Manila. You will oversee staff, onboard and train personnel, and ensure timely ticket processing and escalation when needed. You will conduct simulations, disseminate instructions, and provide high-level IT support while submitting regular...

Qualfon in the Philippines seeks a seasoned IT Helpdesk Supervisor to lead an international helpdesk team based in Manila. You will oversee staff, onboard and train personnel, and ensure timely ticket processing and escalation when needed.You will conduct simulations, disseminate instructions, and provide high-level IT support while submitting regular...

About the job Helpdesk Customer Support SupervisorRole OverviewThe Helpdesk Customer Support Supervisor is responsible for delivering high-quality customer support across multiple channels, while overseeing team performance and handling increasingly complex issues depending on tier level. This role spans from operational supervision to advanced technical...

NeoWork is hiring Team Leads to coach and lead frontline teams supporting U.S. clients. As a player-coach, you will drive performance, quality, and engagement while stepping in to handle complex cases yourself.NeoWork is a global staffing and operations partner that builds dedicated remote teams for fast-growing U.S. companies. Our teammates work directly...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...

About the job Helpdesk Customer Support Supervisor Role Overview The Helpdesk Customer Support Supervisor is responsible for delivering high-quality customer support across multiple channels, while overseeing team performance and handling increasingly complex issues depending on tier level. This role spans from operational supervision to advanced technical...