Logic Monitor Administrator/ Engineer

3 days ago

taguig, metro manila, Philippines ScalableOS Full-time

Makati Commercial Center, Philippines | Posted on 11/03/2026

  • State/Province National Capital Region (Manila)
  • Country Philippines

About Us

At ScalableOS, we're redefining offshoring by connecting growth-focused businesses with top talents across the Philippines. Our expertise is in providing top-tier talent for IT companies, with a strong focus on Managed Service Providers (MSPs), Tax & Accounting, and other industries. To continue delivering exceptional results, we’re looking for passionate individuals ready to make an impact and thrive in a team built on trust, integrity, and excellence. Join us as we drive continuous growth and scalability. Your next big opportunity starts here

Job Description

SUMMARY

As a LogicMonitor Administrator , youwill possess hands‑on experience with LogicMonitor administration, solidprogramming knowledge (Groovy, Java, Python, Powershell), ability to work withServiceNow and Salesforce teams, and a strong understanding of server andnetwork infrastructures. This role is responsible for enabling consistent,accurate, and automated monitoring across diverse device types, cloudplatforms, and APIs.The applicant willbe working within a pre-existing environment with years of design andinfrastructure to both keep it operating efficiently while also exploringfuture improvements.

JOB RESPONSIBILITIES

LogicMonitor Platform Administration

  • Manage day-to-day administration of theLogicMonitor platform, including user management, monitoring configurations,device onboarding, dashboards, and alerting.
  • Validate, troubleshoot, and resolveLogicMonitor platform issues; escalating to vendor support when necessary.
  • Maintain data consistency, accuracy, andhygiene within the platform.
  • Build reports for clients and internalService Delivery staff.
  • Research, update, and maintain 1000’s ofdevice DataSources across the platform to ensure health and to maintain updatedrequirements across all hardware.
  • Design, build, and maintain LogicMonitor toITSM (ServiceNow) workflows, integrations, and automations.
  • Experience with LogicModules.
  • Awareness of upcoming and currentLogicMonitor functionality including LM Envision and Edwin AI (correlation,automation, and agentic agents).
  • Develop, update, and enhance LogicMonitorDataSources, EventSources, PropertySources, config sources, and scripts.
  • Write automation workflows and customintegrations using Groovy, Java, Python, and automation scripting tools.PowerShell scripting experience is a plus.
  • Automate onboarding, configuration updates,and repetitive administrative tasks to improve operational efficiency.
  • Build internal tools and scripts tostreamline monitoring processes and ensure scalability.

Device Onboarding & MonitoringOptimization

  • Perform end-to-end device onboarding forservers, network devices, applications, cloud resources, and APIs.
  • Configure and validate monitoring usingSNMP, WMI, OIDs, and other collection methods/monitoring mechanisms.
  • Ensure monitoring accuracy, thresholdtuning, and alert fidelity for all onboarded devices.
  • Collaborate with server, network, cloud,and application teams to define monitoring requirements.
  • Collaborate with clients and onboardingproject teams for device and client onboarding.

API & Cloud Integrations

  • Implement, configure, and maintain APIintegrations with cloud and network platforms, including but not limited toCisco Meraki, Microsoft Azure, Amazon Web Services (AWS).
  • Develop custom collectors or scripts tosupport platforms not covered by native integrations.
  • Cross-Functional Collaboration
  • Work very closely with another LMadministrator as well as ServiceNow and Salesforce teams to facilitate theentire monitoring and management workflow.
  • Work closely with infrastructure, DevOps,network engineering, and application teams to ensure complete monitoringcoverage.
  • Excellent interpersonal skills to aid inworking in tandem with internal staff in addition to client facing calls foronboarding, troubleshooting, and platform escalations.
  • Document processes, standards, DataSourcecustomizations, workflows, and integration patterns.
  • Provide recommendations for monitoringimprovements, standardization, and automation opportunities.

QUALIFICATIONS

  • 5+ years of administering LogicMonitor orenterprise monitoring platforms.
  • 2+ years of LogicMonitor specificexperience.
  • Proficiency in Groovy, PowerShell, Python, andgeneral automation scripting.
  • Experience working wit