IT Business Analyst

2 months ago

Makati, Philippines Hunter's Hub Incorporated Full time
Target Start Date: November 4, 2024
CAN START ASAP

Qualifications
- Graduate of Information Management or related courses
- 3 to 4 years’ experience as Business Analyst.
- Experience in life/health insurance for 3 to 4 years a plus.
- Experience developing instructional and procedural documentation and presentations.
- Experience in process mapping (current state/future state)
- Experience in data flow mapping
- Experience in process improvement/engineering will be an advantage
- High level of competency with Office Productivity Tools (MS 365, Visio)
- Computer System Literacy – Intermediate to Advance

Job Description
Job Purpose: Help business implement technology solutions by determining the requirements of a project or program, communicate them clearly to all stakeholders, facilitators and partners and provide support all throughout the System Development Life Cycle.
Business Requirement Analysis

- Liaise with relevant users on the scope & requirements that can be grouped into features for ballpark estimation during the Demand Categorization Process
- Lead requirement gathering analysis process and engage with business users, solution architects and delivery team to document, review and edit business requirements (BRS) for IT Solutioning
- Prioritize and maintain “Requirements Clarification Log” and “Traceability Matrix” for complex projects.
- Liaise with relevant users on the UAT plans and test cases preparation.
- Conduct system test results verification, sampling review prior to releasing system for UAT
- Act as the IT coordinator to lead the users on the execution of user acceptance test and deployment / implementation activities
- Facilitate the communication between IT, testers and business stakeholders to ensure all have a clear and complete understanding of the requirements
- Provide support and coordination between IT, vendor or supplier and business representatives throughout the system development life cycle.
- Output: Signed off BRS, Requirements Clarification Log, Traceability Matrix, Test Plan, UAT Signoff and User Manual (Functional)
Quality Assurance
- Ensure compliance with all/IT governance activities during business requirements, QA and Post Implementation stage.
- Output: Accomplished QA Checklist, SIT, UAT, DVT, IVT
Service Reliability
- Conduct post implementation verification testing to ensure that changes or new systems are implemented to production per requirements.
- Collate feedback on system bugs and performance issues and submit them to IT for resolution
- Monitor implemented systems and identify areas for improvement
- Output: Register of Issues/bugs and status
- Change and Issues Management
- Effective management of change requests and issues raised during the project build to ensure solutions are delivered on time, within budget and according to agreed quality standards

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