Senior Business Process Analyst | Hybrid | Makati | Day Shift

Redefine Efficiency. Transform the Way Business Works. Turn complexity into clarity. Shape smarter systems, streamline operations, and drive innovation that helps global teams thrive. Here, your expertise in process improvement transforms ideas into measurable impact. As part of a dynamic business process team, you'll help enhance workflows, create lasting change, and gain international exposure—while still having time to focus on what matters most. Experience growth and stability in an environment built for balance and success. Job Description As a Senior Business Process Analyst , you will lead process transformation initiatives, manage high-impact projects, and optimize business workflows. You'll collaborate with stakeholders, mentor teams, and deliver sustainable process improvements that drive organizational efficiency and growth. Job Overview Employment type: Full-time Shift: Day Shift, Weekends Off Work setup: Hybrid, Makati Exciting Perks Await Competitive Salary Package Hybrid work arrangement HMO coverage with free dependent upon regularization Prime office location in Makati (Easy access to MRT stations, restaurants, and banks) Day shift schedule Fixed weekends off Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.) Unlimited upskilling through Emapta Academy courses (Want to know more? Visit ) Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more) Unlimited opportunities for employee referral incentives across the organization Standard government and Emapta benefits Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash) Fun engagement activities for employees Mentorship and exposure to global leaders and teams Career growth opportunities Diverse and supportive work environment The Qualifications We Seek Experience: 5+ years of experience in business process improvement , project management , or operations . Strong knowledge of process mapping tools (Visio, Draw.io, Bizagi, etc.). Experience with Lean Six Sigma, Agile, or similar methodologies. Proven ability to lead projects and collaborate with stakeholders at all levels. Education: Bachelor's degree in Industrial Engineering, Business Administration, or related field. Certifications in PMP, Lean Six Sigma, or Business Process Management are a plus. Preferred Qualifications: Experience leading large-scale process transformation projects. Strong skills in business case development and cost-benefit analysis. Familiarity with automation, digital transformation, and enterprise process governance. Excellent presentation and stakeholder management skills. Your Daily Tasks Process & Policy Management: Lead the development, enhancement, and governance of policies and process documentation. Ensure alignment of processes with business strategy, compliance, and operational efficiency. Identify, assess, and resolve process inefficiencies to drive continuous improvement. Project Leadership & Change Management: Act as Project Manager for high-impact initiatives, ensuring timely and effective execution. Drive process transformation efforts using methodologies such as Lean Six Sigma, Agile, and BPM. Develop and implement change management strategies, ensuring smooth adoption by teams. Stakeholder Engagement & Facilitation: Collaborate with department heads, executives, and cross-functional teams to gather insights and drive process improvements. Facilitate workshops, process redesign sessions, and stakeholder discussions to optimize business workflows. Provide expert guidance and recommendations to leadership on process improvements. Performance Monitoring & Optimization: Define and track key performance metrics to measure process effectiveness. Leverage data-driven insights to identify and implement process enhancements. Conduct regular reviews of operational workflows, ensuring scalability and efficiency. Mentorship & Capability Building: Mentor and guide Business Process Analysts, providing coaching and technical expertise. Conduct training sessions to improve process knowledge, methodologies, and best practices within the team. Why We Stand Out Among the Rest Join Emapta, recognized as one of the Top 20 Dream Companies for Filipinos in 2024. With a 50/50 gender ratio and a culture rooted in care and empathy, you'll feel valued from day one. We're committed to growing talent and setting you up for success. Be part of a team that showcases Filipino excellence to the world. With 20 offices across 11 countries and 1,000+ clients, you'll create real impact every day—whether you work from home or on-site. Our 100% virtual recruitment process makes it easy to get started. At Emapta, you're not just joining a company—you're becoming part of a thriving community of 10,000+ professionals growing careers with purpose. And behind every partnership we build is a deep respect for people and the impact they make. "We place integrity at the heart of everything we do and truly value the human experience. That's why, for clients, it's a profound and transformational process that gives them the opportunity to achieve the business growth they desire." Tim Vorbach, CEO #EmaptaEra #J-18808-Ljbffr