CSR - Logistics account Specialist

7 days ago

Quezon City, Philippines Sapient Global Services Full time

Join to apply for the CSR - Logistics account Specialist role at Sapient Global Services 1 week ago Be among the first 25 applicants Join to apply for the CSR - Logistics account Specialist role at Sapient Global Services We are urgently hiring for a Customer Service Representative - Shipping and Logistics Account at Metro Manila Sites One-day Hiring Process Earn up to 25k monthly Plus more benefits This is a limited slot. Apply nowResponsibilitiesHandle inbound and outbound calls to assist customers with tracking shipments and resolving inquiries. Provide accurate information on shipping rates, delivery times, and product availability. Address customer concerns regarding lost or delayed shipments and offer solutions. Coordinate with logistics teams to ensure timely and accurate deliveries. Maintain detailed records of customer interactions and service requests. Resolve billing issues and process payment inquiries related to shipments. QualificationsHigh school diploma or equivalent; Bachelor's degree is a plus. Excellent communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Previous experience in customer service or a call center environment preferred. Knowledge of logistics, shipping, and delivery processes is an advantage. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Interested? Submit your application and receive a quick response within a dayBE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other Industries Advertising Services Referrals increase your chances of interviewing at Sapient Global Services by 2x Get notified about new Customer Service Account Representative jobs in Quezon City, National Capital Region, Philippines . Makati, National Capital Region, Philippines 1 week ago Manila, National Capital Region, Philippines 1 week ago Mandaluyong, National Capital Region, Philippines 3 weeks ago Customer Service Associate - L1 (Urgent Hiring) Taguig, National Capital Region, Philippines 6 days ago Customer Service Agent - Customer Service Operations, SeaBank Manila, National Capital Region, Philippines 4 days ago Manila, National Capital Region, Philippines 3 days ago Customer Care Professional - American Express Taguig, National Capital Region, Philippines 3 days ago Makati, National Capital Region, Philippines 2 weeks ago Customer Service Representative (US Car Rental, Office-based) Mandaluyong, National Capital Region, Philippines 1 week ago Makati, National Capital Region, Philippines 3 weeks ago Manila, National Capital Region, Philippines 1 week ago Manila, National Capital Region, Philippines 3 weeks ago Makati, National Capital Region, Philippines 2 weeks ago Taguig, National Capital Region, Philippines 4 days ago Customer Service Expert (Remote within APAC region, Contract) Pasig, National Capital Region, Philippines 2 days ago Customer Service Expert (Remote within APAC region, Contract) Caloocan, National Capital Region, Philippines 2 days ago Makati, National Capital Region, Philippines 4 days ago Manila, National Capital Region, Philippines 3 weeks ago Manila, National Capital Region, Philippines 3 weeks ago Makati, National Capital Region, Philippines 2 weeks ago Quezon City, National Capital Region, Philippines 2 weeks ago Customer Service Expert (Remote within APAC region, Contract) Manila, National Capital Region, Philippines 1 month ago Customer Service Representative (PH) (Remote) Pasay, National Capital Region, Philippines 2 weeks ago Manila, National Capital Region, Philippines 3 days ago Manila, National Capital Region, Philippines 1 month ago Manila, National Capital Region, Philippines 4 days ago Customer Service Representative - In-house Contact Center Taguig, National Capital Region, Philippines 3 weeks ago Customer Service Expert (Remote within APAC region, Contract) Manila, National Capital Region, Philippines 2 weeks ago Customer Service Representative ( Entry Level - Remote) Seller Support (Buyer Chat) - SBS Customer Service Manila, National Capital Region, Philippines 5 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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